Enterprise FAQ's

Enterprise Service Frequently Asked Questions.


How do I contact Customer Service?

  • Comcast Business Internet, Teleworker and TV – Phone: (866) 429-0152
  • Ethernet Services – Phone: (888) 262-7300

National customers can also contact their dedicated National Account Operations Manager (your single point of contact) for additional support.

How do I get pricing and find out how long will it take to install it?
For specific pricing and installation details, please contact your Account Manager.

Where are your services available?
Comcast is proud to offer an extensive nationwide network. Our communications backbone features over 150K route-miles of fiber. But, as with any provider, all services are not available in all areas.

Does Comcast have experience with the E-Rate process?
Yes. Comcast has helped many different school districts and libraries implement Ethernet Networking and Internet solutions that qualify for the E-Rate program. So we’d love to put our experience to work for you.

Do you support Enterprise Business customers differently from residential customers?
Yes. To ensure their unique needs are properly addressed, our Enterprise Business customers are supported by specialized call centers (separate from residential and small business customers). National customers are provided a single point of contact that can resolve any customer service issue.


Contact Us

For questions or ordering

For customer support
(888) 262-7300

Request a Consultation >


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