Comcast is one of the nation’s leading providers of communications, entertainment and cable products and services. Headquartered in Philadelphia, PA, we employ over 100,000 employees nationwide whose goal is to deliver the highest level of service and improve the customer experience.
Each day our network handles:
- Over 199 million web views
- Over 104 million calls
- Over 91 million emails
Note: Data from 2010 Network Brochure.
Our products and services provide a significant value and are scalable to meet the needs of your organization. We treat customer service with the utmost importance; as such, we assign a dedicated account executive to your account to ensure the best customer experience.
We have invested significantly in our enhanced fiber optic network and will continue improving upon it, to ensure that we remain an industry leader. Our ATM (Asynchronous Transfer Mode) backbone is IP-based and is able to support various applications and bandwidth needs of our customers.
The support structure we offer our customers is just as important as the products and services we deliver. Trained technicians monitor our vast network 24/7 to optimize its performance. And our dedicated national account team is equipped to handle every customer need.