Phone, Internet and TV Features that Attract Business
When Every Call Means Business, Hunt Group Makes Sure You’re Available
No matter what business you’re in, being accessible to your customers means happier customers and continued business. It’s even more critical to be easy to reach if your business is very time sensitive, like a law firm or computer repair shop. And if an incoming call means income, you’ll want your customers to reach a live person.
Businesses that experience peak hours have a unique challenge. For example, for take-out restaurants or pizza parlors keeping up with the call volume at dinner time and during the big game can be difficult. For auto repair shops and dentist’s or doctor’s offices, the phones are especially busy first thing in the morning. And for flower shops, holidays like Valentine’s Day and Mother’s Day can be your biggest days of the year. You don’t want to miss a call and have a potential customer take their business elsewhere.
Your Comcast Business Class™ Voice service comes with Hunt Group, a “hunting” feature that makes sure your customers never get a busy signal. When a call comes in and the main line is busy, Hunt Group routes the call to the first open line. If, after “hunting” each line for one full rotation, all lines are busy, Hunt Group will route the call to the original line where it is transferred to voice mail. By ensuring you have the right number of lines for your business you can make the most of every business call.
Your Comcast Business Class Voice User Guide will help you learn more about the features available to enhance your business. If you do not have your User Guide, call 1-800-316-1619 to get one or learn how to use a particular feature.
No Web site? You May be Losing Money.
It's no secret that Web sites drive online sales. But, did you know that Web sites also influenced an estimated $471 billion in in-store sales*? Consumers research online before they walk into a store. Yet, only 41% of small business owners have a Web site, says research firm Warrillow.
Whether you sell online or off, you're missing a huge revenue opportunity if your business doesn't have a Web site.
We can help
Comcast makes it easy to launch your Web site even if you don't know HTML. We offer Web hosting plans with everything you need to get started—including a domain name and wizard-based SiteBuilder. Just choose a Web hosting plan to get started.
Which plan is right for me?
If you're looking for an informational Web site to drive sales to your physical location, the Starter plan is right for you. With 10 MB of storage space, 100 MB data transfer, three SiteBuilder Web pages and a traffic-reporting tool, you can launch your Web site and track your success. And its included with your Comcast Business Class Internet service at no additional charge.
Ready to sell online? Our Business, Commerce and Professional plans can help you do just that. In addition to more storage space and generous traffic allotments, these plans include advanced shopping cart software that lets you manage inventory, track sales and update your ecommerce site from a single, user-friendly control panel. You also get blogging software, up to $100 credit for Google AdWords, database functionality and advanced scripting support.
All of our Web hosting plans include 24/7 toll-free technical support. Click here
*Source, http://www.emarketer.com/Article.aspx?id=1005971
Digital Transition Brings New Programming Possibilities
With the Digital Broadcast Transition happening, many of you have replaced those old TV sets with new ones. Now you can take advantage of digital programming packages just right for your business. Make sure that time in the waiting room flies by keeping customers entertained. And every package includes access to news channels so that you and your employees keep up with the latest developments that might affect you and your business.
Comcast offers four TV packages designed to meet the needs and budgets of any small business.
Basic
Our Basic Package is an affordable option for businesses that want to stay connected to local and national events throughout the workday. This package features all broadcast networks like ABC, CBS, NBC, and FOX. The Basic Package also includes educational local government channels.
Information & Entertainment
With a full line-up of children’s programming including Disney, Sprout, Nick, Toon Disney and Discovery Kids, the Information & Entertainment Package is perfect for small office environments that cater to families with children. You’ll get the essential broadcast networks so you can stay in touch with local and national news, sports and events in your community. The Information & Entertainment Package also includes networks like CNBC, The Weather Channel and Headline News.
Standard
With its robust channel line-up featuring news, sports, music and general entertainment programming, the Business Class Standard Package is ideal for any office that hosts a diverse group of customers throughout the day. With more than 70 channels including cable favorites like USA, TNT, ESPN, ESPN2, Food Network, MTV, MSNBC and more, your customers will never mind the wait.
Preferred
For offices that want “the works,” the Preferred Package has our most comprehensive line-up that includes a full array of digital channels. This package provides a broad selection of programming with up to 100 channels to choose from. It includes all of the channels in the previous three packages plus ESPN News, ESPN Classic, Bloomberg, Fox Business Network and more. And, for programming that meets specific lifestyle interests, everyone can enjoy networks like Discovery Home, DIY, The Biography Channel, Style and more.
And if your business is a restaurant, bar or fitness center, we have TV packages designed to meet your public viewing needs.
Click here to find out more about Comcast Business Class TV Packages