According to Gartner, “Thriving in times of intense economic and social volatility requires organizations to find new forms of efficiency in their operations, scale their productivity and pioneer new business models.” Organizations must also attract and retain talent across different digital capabilities and satisfy the demand for hybrid working environments. However, despite the current headwinds, IT leaders can help their organizations thrive by seizing the right opportunities and setting the right digital innovation plans.

Access this Gartner report for key takeaways that include:

• To enhance their organization’s financial position during times of economic turbulence, IT leaders and other executives must look beyond saving costs to new forms of operational efficiency — preserving operating margin and reinvesting in sustainable technologies.


• Optimize costs by ensuring service resiliency through a digital immune system, improving operations through applied observability, and by enhancing AI delivery through consistent use of AI trust, risk and security management.

• Speed growth by using industry cloud platforms by accelerating software delivery through the adoption of platform engineering, and by planning for new digital innovation through wireless value realization.


• Transform the existing business model by pioneering new forms of engagements through superapps, by facilitating rapid responses using adaptive AI and by uncovering new forms of virtual opportunities in the metaverse.