[Webinar] How to Use Customer Service as a Marketing Tool

October 18, 2017
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This age of mobile payments and eCommerce comes with clear benefits and challenges; while technology has made it easier than ever to process purchases, the customer experience has for many become impersonal and cold.

That’s not how you want customers to perceive your brand. So, how can you make sure you’re offering top-notch customer service?

View this on-demand webinar, presented by Comcast Business and Entrepreneur, to learn about some of the best tools—from customer data/analytics/behavior/personalization, web-based customer service tools, loyalty apps/programs, and more—to create brand loyalty by leveraging your customer experience data.

Check out the SlideShare.

 

Even with the latest tech, make sure that your customer experience does not become impersonal and cold.

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