NETWORK CONSTRUCTION IN PROGRESS
We’re enhancing our next generation network to support your business
We’re updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. Your services will be interrupted during these updates. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business.
How your business will be affected
When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Here’s how you can prepare:
Internet
All devices on your network will be offline – Xfinity WiFi hotspots may also be unavailable. If available, they will appear as “xfinitywifi”. You can log on using your My Account credentials. When service returns, we recommend restarting your gateway with the Comcast Business App, My Account, or manually.
How to find an Xfinity WiFi hotspot 
Phone
Phone services will be unavailable, including landline support for emergency calling. To keep from missing calls, we encourage you to set up Call Forwarding.
Help me set up Call Forwarding 
TV
Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. You can still watch on the Xfinity Stream app while connected to a mobile network.
Get the Xfinity Stream app Stay informed with real-time text alerts
To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. We can send a text the day before network improvements begin in your area and again when your service is restored.