California Teleconnect Fund Program

The CTF program provides qualified schools, libraries, hospitals and other non-profit organizations up to a 50% discount off select communication services offered by Comcast in California. (Actual discounts for schools and libraries may vary based on application of federal E-rate discounts.)

COMCAST SERVICES ELIGIBLE FOR CTF DISCOUNTS

Voice Services

Basic Line

Basic Voice line with hunting, and metered long distance

Full Featured Line

Full Featured voice line with hunting, unlimited local and long distance

Mobility Line

Additional Mobile features such as Be Anywhere and app access, in addition to all Full Feature line features.

PRI (Business Trunks)

Trunked Voice Service

SIP Trunking (Session Initiation Protocol)

Trunked Voice Service with SIP features

Business VoiceEdge

Complete Business Voice solution including handsets and equipment, delivered over customer LAN

Internet Access

Starter Internet

25x5 Data service

Deluxe Internet

25x10 – 100x20 Data service

Business Internet - (Various Speeds)

75x15 - 150x20 Data service

Digital Transmission Services

Metro Ethernet

Point-to-Point circuits with symmetrical dedicated bandwidth configurable from 1Mbps to 100Gbps

 

ELIGIBILITY CRITERIA

The CPUC categorizes CTF eligible entities into four different groups:

  1. Community Based Organizations (non-profits)
  2. Schools and Libraries (E-Rate)
  3. Hospitals & Health Clinics
  4. Community Colleges

Note: The program was established by Decision 96-10-066 on October 25, 1996. In this decision, the California Public Utilities Commission reaffirmed its commitment to universal service, and created the CTF program in accordance with state and federal directives. The program is funded through a surcharge on all customers that purchase intrastate telecommunications services.

 

California Teleconnect Fund Program Application Process

Please submit your approval letter for the CTF program using the following email address or contact the following toll-free number: ComcastCTF_CAR@cable.comcast.com / 800-501-5738.

For newly approved applicants, the discount begins on the date application was received by the CPUC provided you have contacted Comcast within 30 days of receiving approval notification. Following the receipt of your first bill, please allow 1-2 billing cycles for the CTF subsidy to appear on your account once notification has been sent.  

If you are an organization receiving the federal E-Rate subsidy in conjunction with the CTF subsidy, please ensure to notify Comcast of your funding method selection. Per the CPUC’s website, “Administrative Letter No. 14 eliminates the option of Billed Entity Applicant Reimbursement (BEAR) E-Rate funding method for CTF participants.”

If you have any questions regarding CTF subsidy calculations, please contact us at the following email address or toll-free number:  ComcastCTF_CAR@cable.comcast.com / 800-501-5738.