COMCAST BUSINESS UCAAS SESSIONS

Simplify communication and collaboration with scalable UCaaS Sessions

UCaaS Sessions gives you the flexibility to modernize your voice architecture while controlling cost, so your teams can work smarter, faster, and more seamlessly across devices and locations. With flexible, session-based pricing, you can more efficiently power hybrid work, customer and employee engagement, and overall business growth.


Discover how AI integration can further optimize your voice architecture and team productivity. Download How AI is Reshaping Unified Communications for more insights.

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Advantages for your enterprise

A scalable, integrated solution, Comcast Business UCaaS Sessions provides all the features your enterprise needs to drive seamless collaboration across your entire organization.
FEATURES
Call Sessions
Set the maximum number of simultaneous calls to or from your business, which can be customized per site and per trunk to match your specific needs.
Bursting
Expand your call capacity beyond your standard limit during unexpected spikes in traffic to help ensure every call gets through. This feature is not included with the service, but can be added for an additional monthly fee.
Pooling
Consolidate call sessions into a single "pool" that can be shared across trunks or service locations. You can set maximum limits per trunk to help ensure no single site is overwhelmed.
Load Balancing
Distribute incoming call traffic across your network or available agents to prevent any single line from becoming overwhelmed.
Fail Over
Automatically reroute calls to backup trunks if your primary line is busy.
Call Forward Not Reachable
Reroute calls to a predetermined number in the event of service interruption.
Caller ID
Display the Caller ID values set in your PBX or Contact Center for easy insight into who’s calling your business.
Reporting options
Access deep-dive reports to track peak usage, call volume, and more.

Additional Solutions to create a full-branch portfolio

A single, trusted provider for your unified communications, connectivity, and advanced networking and security solutions. All backed by 24/7 support.

SD-WAN

Boost operational efficiencies and streamline your network traffic
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Cybersecurity

Help protect digital assets against malicious activity
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BUSINESS VOICEEDGE

Communicate, collaborate, and create new connections with cloud-based phone solutions for individual users
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DEDICATED INTERNET

Establish a private internet connection with 99.99% uptime service level agreements
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Interested in SIP Trunking with dedicated internet bandwidth?

Explore SIP Trunking with dedicated internet bandwidth to prioritize your voice traffic.
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The Comcast Business Difference

We're reshaping the way businesses connect. Whether modernizing systems, enabling hybrid work, or driving growth, Comcast Business Unified Communications delivers a transformative platform that reimagines collaboration and communication.

24/7 customer support

End-to-end solution

Fast, easy deployment

Backed by 24/7 support and industry-trusted reliability.

Discover insights on Unified Communications

ARTICLE

Top 5 Trends in UC&C for 2025: Predictions for the Worldwide UC&C Market in 2025 and Beyond

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How AI, video analytics and IoT are creating real-time insights for the enterprise

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Let’s talk more about your business needs

Together, we’ll figure out a solution to suit your size and budget.

Request a consultation

Complete the form, and a sales representative will contact you to discuss your needs and recommend solutions.


Don’t want to wait for a call back? You can reach out to our sales team 24/7 at (877) 337-9303.

Why Comcast Business?

We deliver advanced technology solutions that help drive businesses and organizations forward.

  • Offering a suite of connectivity solutions with an international footprint

  • Helping to protect networks and devices with global secure networking solutions

  • Partnering with enterprises to develop custom solutions tailored to their business needs
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