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Whether this is your first time adding users to your account or you’ve hired a new manager that needs access, adding a new account user is simple. You can then provide specific permissions for those users. Follow these steps to start adding or deleting users to your account.
Add a User
Delete a User
Deactivate a User
Sign in to My Account and select Users from the Manage Account menu.
Select + New User.
Fill in the full name of the new user. Enter their email address and create a temporary password. Select a primary location for the user and decide whether this user should have administrative privileges. Select Continue.
For more information on user roles, please read Manage user permissions.
Review the information provided and select CONFIRM when you are finished. If any information needs to be changed, select Edit to make the changes, then CONFIRM when finished.
Select I’m Done.
Deleting a user will remove their online account information, including all associated email if they are a Microsoft® Hosted Exchange user.
Navigate to the Users homepage where you will see a list of your current users along with their permissions and contact information.
Underneath the user’s name that you would like to delete, select Settings.
Select Delete User at the top right of the user profile page. Select Delete again in the popup window to confirm.
Deactivating a user will suspend access to email and the online account but will not remove email and will not free up the mailbox for Microsoft® Hosted Exchange users.
Navigate to the Users homepage.
Underneath the appropriate user’s name, select Deactivate.
Note: To reactivate a user, find that user on the Users homepage and select Activate under their name.
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Managers can adjust settings for each user on an account.
Activating My Account enables you to perform a variety of functions.
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