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If you are a Comcast Business Voice customer, assigning a phone number allows a user to easily manage features for that phone number online. Follow the simple instructions provided below to assign a phone number. Please read ahead if you would like to unassign a phone number from a My Account user.
Note: Only the Primary Manager or Services Manager can assign or unassign a phone number.
Sign in to My Account and select Users from the Manage Account menu.
Locate the user to whom you want to assign a phone number. In the Primary Phone column, select Assign phone number for that user. (To edit a previously assigned phone number, select Settings in the Phone column for that user and follow the steps below.)
Select + Add Phone Number in the Comcast Business phone number section.
Select which number to assign to the user.
Select the green check mark when you are finished.
Select Settings underneath the name of the user whose phone number you want to unassign.
In the Comcast Business phone number section, select the blue pencil beside the user's phone number.
Select Unassign Number.
Select Confirm in the popup window.
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Follow these steps to add, delete, or deactivate My Account users.
Create or delete an email account with these simple step-by-step instructions.
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