Assign a phone number to a Comcast Business My Account user

Updated 5/8/2019 8:43:51 PM by Comcast Expert


Assigning a phone number allows a user to easily manage features for that phone number online. Follow the simple instructions provided below for Primary Managers and Services Managers to assign a phone number.

Assign a phone number

  1. Sign in to My Account and select Users.

  2. Locate the user to whom you want to assign a phone number and select Settings under the name.

  3. On the User Settings page, select + Add phone number.

  4. Select which number to assign to the user from the dropdown, then select the Checkmark to save.


Edit or unassign a number

  1. Follow the steps above to access the User Settings page.

  2. Select the Pencil icon in the Comcast Business phone number section.

  3. Select a new number from the dropdown or select Unassign number.



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