A link to "Chat live with a Comcast Business customer support representative" will be sent via email.
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Business customers now have the option to "chat" directly with a customer support representative to help resolve account or service issues.
Once you've signed in to My Account, select the Chat icon on the right side of the page to initiate a conversation with a Business customer support representative.
Customer support representatives are available to chat Monday through Friday from 8:00 AM to 5:00 PM.
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Troubleshoot basic issues with your service directly from your online account.
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