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Within 30 minutes of your scheduled installation or service appointment start time, you can view your Comcast Business technician's estimated time of arrival (ETA) in the following locations after signing in to your online account.
Note: This information may not be available to all customers.
Even if your services haven't been installed yet, you can still create an online account. Upon signing in for the first time, you will see an overlay with the technician's ETA.
Close the window to view your order progress and the technician's ETA again.
Select Bills from the Manage Account menu.
Select Account Details from the Manage Account menu.
The technician ETA is also available when you sign in to your account on a mobile device.
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You’ve purchased Comcast Business service, what comes next? Get a checklist to help you prepare for your installation.
Cancel or reschedule a Comcast Business service appointment directly within your online account.
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