Cancel a Cloud Solutions marketplace application subscription

Updated 2/10/2017 3:11:11 PM by Comcast Expert
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Introduction

If you determine that your business no longer wishes to subscribe to an application, you can cancel your subscription in the Cloud Solutions marketplace. When you cancel a subscription to an application, you will no longer have access to that application.

Note: Refunds will not be provided for prepaid subscriptions.

To cancel your application subscription

  1. Step 1:

    online_account_manager_tools

    Sign in to My Account and select Cloud Solutions from the main menu.

  2. Step 2:

    HOWxxxx-Upware_landing_account

    On the Cloud Solutions marketplace landing page, select Account from the main menu.

  3. Step 3:

    HOWxxxx-Upware_account_applications_link

    On the Applications tab, locate the application you would like to cancel and select Manage.

  4. Step 4:

    HOW6069-Upware_cancel_subscription_confirm_step5

    Select Cancel Subscription.

    Note: Refunds will not be provided for prepaid subscriptions.

  5. Step 5:

    HOW6069-Upware_cancel_subscription_confirm_step5

    If you wish to proceed with the cancellation, select Yes.

    Note: Refunds will not be provided for prepaid subscriptions.

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