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Get email on your Android

Updated 2/3/2017 7:22:12 PM by Comcast Expert
Email

Introduction

This article applies to Microsoft® Hosted Exchange customers who have not yet been migrated to Microsoft® Office 365. If you are currently using Office 365, please visit Microsoft’s Set up Office 365 for business support page.

Learn how to take your important emails with you on your Android device.

 

Connect your Android to your email account

  1. Step 1:

    On your Android device, access the Settings menu and select Accounts & sync.

  2. Step 2:

    Select Add Account and then select Email.

  3. Step 3:

    Select Other (if prompted), enter your Comcast Business email address and password and select Manual setup.

  4. Step 4:

    Select Exchange from the Account setup menu.

  5. Step 5:

    Enter the following information:
    Domain\Username: Your full Comcast Business email address.

    Password: Your Comcast Business email password should automatically be entered. If not, enter it now. 

    Server Address: To find your server, sign in to My Account and select Email from the Manage Services menu. On the left side of the page, select View DNS Settings. Your mail server will be listed in the DNS Name column next to ActiveSync. In will look something like "mail.ch1.comcast.net". 

    Check Use Secure Connection and Accept All SSL Certificates, and select Next.

  6. Step 6:

    Configure your personal preferences for the frequency and the amount of data to synchronize, then select Next.

  7. Step 7:

    Enter a name for this account on your device, as well as the name that should appear on outgoing messages, then select Done.

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