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This article applies to Microsoft® Hosted Exchange customers who have not yet been migrated to Microsoft® Office 365. If you are currently using Office 365, please visit Microsoft’s Set up Office 365 for business support page.
Learn how to stay connected with your business on your iPhone, iPad or iPod Touch.
Note: Only one Business email account at a time can be configured on a given device.
Open your Settings and select Mail, Contacts, Calendars.
Select Add Account.
Select Exchange. (If you're using iOS6 or an earlier version, select Microsoft Exchange).
Enter the following information, then select Next:
Email: Your full Comcast Business email address (Example: firstname.lastname@example.org).
Password: Your Comcast Business email password.
Description: A name for your Comcast Business email account on your phone.
Your device will attempt to verify this information. If it is unable to verify, you will be prompted to enter your Email and Server information.
1. To determine your Exchange server, sign in to My Account and select Email from the Manage Services menu.
2. On the left side of the page, select View DNS Settings. Your Exchange server will be listed in the DNS Name column next to ActiveSync. It will look something like "mail.hmc1.comcast.net".
Select the content you would like to synchronize: Mail, Contacts, Calendars and Reminders. Then select Save.
Your device has several options available to download your email. You can limit the downloading of email to any range within one day - one month. You also can remove the limit, which can resolve the issue of not seeing older email messages on your device.
Open Settings and select Mail, Contacts, Calendars.
Select the name of your Exchange email account. Your email account may be named something other than "Exchange," which is shown in this example.
Select Mail Days to Sync.
Select how far back you'd like to sync emails. Check this setting if emails older than one day are missing from your device. Select the name of your email account at the top-left to save your changes.
You can set your device to only download specific folders from your Comcast Business email. Stay organized and make sure you have your important messages with you when you need them.
Open Settings and select Mail, Contacts, Calendars, then Fetch New Data.
Select the folders to enable/disable syncing that folder for your iPhone or select All Mail if you would like to sync everything. Select Back at the top-left to save your changes.
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Learn how to sync emails to your Android device. It's easy to connect your email to stay in touch on the go.
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