View your Business Ethernet utilization report online

Updated 2/3/2017 8:32:52 PM by Comcast Expert
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Introduction

The Business Ethernet utilization report displays the monthly utilization percentage of your network.

Please refer to View Business Ethernet availability report online and View Business Ethernet performance report online for more information on accessing Business Ethernet reports.

  1. Step 1:

    Sign in to My Account and select Ethernet from the Manage Services menu.

  2. Step 2:

    Expand the Reports section on the left-hand side and select Utilization.

  3. Step 3:

    The report offers three categories for filtering. Select an option for each filter type:

    • Service Type (Private Line, Virtual Private Line, Network Services, Dedicated Internet)​

    • State (Site Location)

    • UNI IDs (End-points)

  4. Step 4:

    Select Render Report.

  5. Step 5:

    You can choose to view a single month or multiple months (3, 6 or 12) of data at a time.

    Note: Report data is updated once a month. Up to 12 months of data can be viewed from the last 24 months. Utilization data is available beginning October 2015. Reports are only available for On-net fiber-based sites.

    • Single-month view - provides a snapshot of the chosen month across specific UNI IDs. Maximum and average utilization points are displayed.

      • From the Date Range dropdown, select 1 Month.

      • From the End Month dropdown, select the month you would like to see displayed on the report (must be at least one month prior to the current month).

      • Select Update Chart to refresh the chart.

    • Multi-month view - provides a snapshot of a single site at a time across multiple months.

      • From the Date Range dropdown, select 3 Months, 6 Months or 12 Months.

      • From the End Month dropdown, select the month you would like to see displayed on the report (must be at least one month prior to the current month).

      • Select Update Chart to refresh the chart. Select each UNI ID to view that site's data for given month range.

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