Manage your Business Private WiFi connection online

Updated 4/10/2017 1:00:07 PM by Comcast Expert
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Introduction

Enable or disable your Private WiFi connection and change information associated with your network directly from your online account.

Note: The functionality referenced in this article is only available to customers with a Business Wireless Gateway device. You can find more information regarding WiFi devices here.

  1. Step 1:

    Sign in to My Account and select Internet from the Manage Services menu.

    Note: Only the Primary Manager or Services Manager can update this information.

  2. Step 2:

    Select Manage Private WiFi on the right side of the page.

  3. Step 3:

    Manage your 2.4 GHz or 5 GHz connection by selecting the pencil icon in the appropriate section. From here you can:

    Select the On/Off toggle to enable or disable the network. Enabling access allows users with the Network Name/SSID to access the network. Disabling access ensures no one can access that network, even if they have the Network Name/SSID.

    Edit the Network Name/SSID and enable or disable broadcasting of the Network Name/SSID.

    Change the Security Mode and Password. Note that the password requirements will change depending on which security mode you choose.

    Select I'm Done when you are finished.

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