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Enable or disable your Private WiFi connection and change information associated with your network directly from your online account.
Note: The functionality referenced in this article is only available to customers with a Business Wireless Gateway device. You can find more information regarding WiFi devices here.
Sign in to My Account and select Internet from the Manage Services menu.
Note: Only the Primary Manager or Services Manager can update this information.
Select Manage Private WiFi on the right side of the page.
Manage your 2.4 GHz or 5 GHz connection by selecting the pencil icon in the appropriate section. From here you can:
Select the On/Off toggle to enable or disable the network. Enabling access allows users with the Network Name/SSID to access the network. Disabling access ensures no one can access that network, even if they have the Network Name/SSID.
Edit the Network Name/SSID and enable or disable broadcasting of the Network Name/SSID.
Change the Security Mode and Password. Note that the password requirements will change depending on which security mode you choose.
Select I'm Done when you are finished.
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Business Wireless Gateway provides access to the Internet from any location within range of the Wireless Access Point (WAP).
If you are having connectivity issues with your Business Private WiFi network, follow these instructions to troubleshoot.
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