Comcast Business Internet minimum system recommendations

Updated 8/27/2018 6:11:36 PM by Comcast Expert
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Introduction

Check to see if your computer meets our minimum system recommendations for Comcast Business Internet.

How it works

In order to be able to offer a better high-speed Internet and digital voice experience, we have updated the minimum system recommendations for your computers. These changes allow us to offer you a quicker, more stable Internet connection so that you can get the most out of your service.

System recommendations by speed tier

Comcast Business Internet Minimum System Requirements - For Speeds up to 400Mbps
Operating System Your desktop or laptop should be running on a Microsoft mainstream-supported Windows operating system (on PC) or an Apple-supported OS X operating system (on Mac).

Visit the Microsoft Windows lifecycle fact sheet or Mac OS X Support overview for their latest operating system information.
Browser You should use a recent version of one of the following browsers for the best speeds: Chrome, Firefox, Internet Explorer or Safari. For more information about different browsers or to download a new one, visit whatbrowser.org.
Ethernet Cable You can use a Cat5e or Cat6 Ethernet cable to facilitate your wired connection.
Ethernet/Processor
  • For Speeds up to 25 Mbps: 10/100 Fast Ethernet interface or adapter for wired connection.
     
  • For Speeds up to 75 Mbps:
    10/100 Fast Ethernet interface or adapter for wired connection and Intel Core i5 (or faster) processor.
     
  • For Speeds up to 400 Mbps:
    10/100/1000 Gigabit Ethernet interface or adapter and Intel Core i5 (or faster) processor.
 
Comcast Business Internet Minimum System Requirements - For Speeds up to 1 Gbps
Operating System Windows 8.1 (64 bit) or newer or Mac OSX 10.8 or newer.
Browser Mac OSX Browsers: Safari 6.2.8 or newer or Firefox 40.0.3 or newer or Chrome 44.0.2403 or newer.

Windows Browsers: IE 11 or newer; MS Edge browser (Windows 10); Firefox 40.0.3 or newer; Chrome 44.0.2403 or newer.
Ethernet Cable You can use a Cat5e or Cat6 Ethernet cable to facilitate your wired connection.

Note: Due to Ethernet overhead, actual download speeds are limited to 940 Mbps over a hardwired connection.
Ethernet 10/100/1000 Gigabit Ethernet interface or adapter for wired connection.
CPU / Processor Intel Dual Core i5 2.5GHz or better or AMD Dual Core K10 2.5GHz or better.
Hard Drive / Space SSD recommended to achieve maximum download speeds 64 GB or larger.

 

Gigabit speed expectations

At this time, Business Internet 1 Gig delivers speeds that are faster than some of today's most advanced smartphones, laptops and tablets are capable of providing via WiFi. To help potential Gigabit Internet service customers better understand what download speeds can be expected over WiFi, we tested the WiFi throughput of some of today's leading devices under a variety of conditions.

Although download speeds up to 940 Mbps are possible with a hardwired connection, maximum WiFi speeds could be limited by your device's age and model. Other factors could include how many WiFi-connected devices are in use, website traffic and content provider server capacity.
 

Laptop Computers Expected Maximum Speed
MacBook Pro 2015 Up to 435 Mbps
MacBook Pro 2016 Up to 396 Mbps
Dell Latitude E7470 Up to 310 Mbps
MacBook Air Up to 266 Mbps
MSI Laptop Up to 248 Mbps
HP Omen Laptop Up to 245 Mbps
Razer Laptop Up to 226 Mbps
Acer Aspire S 13 Up to 200 Mbps
Microsoft Surface Book Up to 184 Mbps
ChromeBook Plus Up to 156 Mbps
Lenovo IdeaPad Up to 130 Mbps
 
Mobile Devices Expected Maximum Speed
Google Pixel Up to 268 Mbps
Samsung Galaxy S8 Up to 266 Mbps
iPhone 7 Plus Up to 231 Mbps
iPhone 7 Up to 211 Mbps
Nexus 6P Up to 211 Mbps
Nexus 6 Up to 207 Mbps
Samsung Galaxy Note 5 Up to 202 Mbps
Samsung S7 Edge Up to 200 Mbps
iPhone 6S Up to 191 Mbps
Samsung Galaxy S5 Up to 175 Mbps
Samsung Galaxy S6 Up to 174 Mbps
Samsung Galaxy Note 3 Up to 141 Mbps
iPhone 6 Up to 120 Mbps
Samsung Galaxy S4 Up to 113 Mbps
iPhone SE Up to 83 Mbps
Samsung Galaxy S3 Mini Up to 58 Mbps
Nexus 7 Up to 42 Mbps
iPhone 5S Up to 41 Mbps
 
Tablets Expected Maximum Speed
Nexus 9 Tab Up to 362 Mbps
iPad Mini 4 Up to 238 Mbps
Surface Pro 3 Up to 211 Mbps
Surface Pro 4 Up to 205 Mbps
iPad Air 2 Up to 199 Mbps
iPad Pro Up to 199 Mbps
Galaxy Tab S2 Up to 178 Mbps
MacBook Pro 2013 Up to 127 Mbps
Kindle Fire HDX Up to 76 Mbps
iPad Mini 2 Up to 73 Mbps
iPad Air Up to 64 Mbps
iPad 4 Up to 51 Mbps
Zenpad S 8.0 Up to 27 Mbps
iPad 2 Up to 23 Mbps
 
Other Devices Expected Maximum Speed
ASUS AC 88 Up to 502 Mbps
Apple TV4 Up to 257 Mbps
Netgear A6210 Up to 192 Mbps
D-Link Wireless DWA-182 Up to 174 Mbps
XBox One S Up to 112 Mbps
Linksys WUSB6100M Up to 111 Mbps
Netgear A6100 Up to 107 Mbps
PS4 Pro Up to 96 Mbps
Tplink TL-WN823N Up to 53 Mbps

 

Speed tips

If you have hardware, software and related equipment configurations that can connect to the Internet but that are different from the above recommendations, they will still work with your Comcast Business Internet service; however, our testing has shown that these recommendations will work best to achieve your provisioned broadband speed.

If you are not experiencing the speeds you expect, remember to test using a hardwired connection to the Internet. Also, make sure you are not in the process of downloading or uploading anything, close all programs using the Internet and power off any other devices that are sharing your network.

Remember, there are a number of external factors that may limit your speed; as a result, actual speeds may vary. For the best performance, contact your device manufacturer or software provider to learn about required upgrades, configuration updates or to find troubleshooting guides.

For more information, check out the FAQs under My Results and Speed Factors on our Speed Test site.

 

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