Original Equipment Manufacturer (OEM) Phone Numbers and Website Information

Updated 4/2/2018 5:44:06 PM by Comcast Expert
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Introduction

As a courtesy to our customers, Comcast has compiled a list of popular consumer technology brands (also known as Original Equipment Manufacturers or OEMs) including contact numbers and website links to help resolve questions relating to non-Comcast equipment.

Please note that Comcast cannot guarantee the accuracy of this list and that any information in it is subject to change.

Manufacturer Directory A-H

Note: Additional information for Internet and/or Voice customers who own an Arris, Motorola or Zoom Cable Modem or Gateway:

  • Device models beginning with SB or SBG should be sent to Arris support: 877-466-8646
  • Device models beginning with MB or MG should be sent to Motorola support: 800-753-0797
  • Device models beginning with the number 5 that are four digits long should be sent to Zoom support: 617-753-0963
 
Manufacturer Phone Number Website
ACER 866-695-2237 us.acer.com/ac/en/US/content/service-contact
Aiwa (Sony-owned) 888-476-6972 esupport.sony.com
Amazon 888-280-4331 www.amazon.com/gp/help/customer/contact-us
Apple 800-694-7466 (iPhone support)
800-275-2273
www.apple.com/support/
Arris 877-466-8646 www.arris.com/support/
Asus 888-678-3688 www.asus.com/us/support
AT&T 800-222-3111 (landline phone)
800-331-0500
att.com/esupport
AVG 866-833-5727 support.avg.com/
Belkin 800-223-5546 www.belkin.com/us/support
Bose 800-380-4831 www.bose.com/productsupport
Brother 877-276-8437 (printer/fax)
800-276-7746 (scanner)
www.brother-usa.com/support/
Canon 800-652-2666 www.canon.com/support
Captel 888-269-7477 (main number)
866-670-9134 (Spanish line)
 
Cisco 800-553-2447 www.cisco.com/en/US/support/
Dell 800-999-3355 www.dell.com/support
Denon 201-762-6665 denon.custhelp.com/
D-Link 877-453-5465 support.dlink.com/
Dynex 800-305-2204 www.dynexproducts.com/support.html
Element 888-935-8880  
emachines 866-695-2237 http://www.emachines.com/ec/en/US/content/support.html
Emerson 866-309-8819 www.emersonaudiovideo.com/support/
Epson 562-276-4382 www.epson.com/cgi-bin/Store/support/SupportIndex.jsp
Firefox Intentionally left blank www.mozilla.org
General Electric (GE) 800-432-2737 www.geappliances.com/service_and_support/contact/
Google 650-253-0000 support.google.com/
Hawking Technology 888-202-3344 hawkingtech.com/support.html
Hewlett Packard 800-752-0900 support.hp.com/
Hitachi 800-448-2244 www.hitachi.us/contact_support/personal/electronics/
Hitron Intentionally left blank www.hitrontech.com/

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Manufacturer Directory I-R

Manufacturer Phone Number Website
Insignia 877-467-4289 www.insigniaproducts.com/support.html
JVC 800-252-5722 www.jvc.com
Kaspersky 866-328-5700 usa.kaspersky.com/support
Kindle 888-280-4364 www.amazon.com/kindlesupport
Kyocera 800-349-4478 (cellular)
800-255-6482 (printer/fax)
usa.kyoceradocumentsolutions.com/americas/jsp/Kyocera/contactus.jsp
Lenovo 855-253-6686 support.lenovo.com/us/en/
Lexmark 800-648-3862 support.lexmark.com
LG 800-243-0000 www.lg.com/us/support
LG Voice (for mobile devices) 800-793-8896 www.lg.com/us/support
Linksys 800 326-7114 linksys.com/us/support
Logitech 800-231-7717 support.logitech.com
Magnavox 800-705-2000 https://www.magnavox.com/en/content/7-support
McAfee 866-622-3911 service.mcafee.com/
Memorex 855-982-2538 support.memorex.com/
Microsoft 1-800-642-7676 support.microsoft.com/
Mitsubishi 800-332-2119 mitsubishi-tv.com/support/contact
Motorola 800-753-0797 https://www.motorolanetwork.com/support
Netflix 866-579-7172 help.netflix.com/help
Netgear 888-638-4327 support.netgear.com/
Nintendo 800-255-3700 https://www.nintendo.com/consumer/index.jsp
Norton 800-927-3991 support.norton.com
Onkyo 800-229-1687 www.onkyousa.com/Support/
Panasonic 800-211-7262 panasonic.com/support
Phillips 866-771-4018 www.support.philips.com
Pioneer 800-421-1404 www.pioneerelectronics.com/PUSA/Support
Playstation (Sony) 800-345-7669 support.us.playstation.com/app/contact_options
Polaroid 888-636-8599 www.polaroid-tv.com/support/
RCA No phone number available www.rca.com/support/
Roku 816-272-8106 https://support.roku.com/index

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Manufacturer Directory S-Z

Manufacturer Phone Number Website
Samsung 800-726-7864 www.samsung.com/us/support
Sansui 16183923650 www.sansuiproducts.com/support/support.html
Sanyo 800-877-5032 shop.panasonic.com/support
Seiki 855-697-3454 seiki.com/
Sharp 800-237-4277 www.sharpusa.com/CustomerSupport/ContactUs.aspx
SMC 800-762-4968 na.smc.com/
Sony 888-476-6972 (Vaio Computers)
855-476-6982 (Tablets)
888-222-7669 (Consumer Electronics)
800-883-6817 (after hours)
esupport.sony.com/US
Sylvania 866-321-3927 www.sylvania.com
Symantec 800-342-0652 support.symantec.com/
TiVo 877-367-8486 Support TiVo
Toshiba 800-457-7777 (Computers and Tablets)
800-631-3811 (2014 and earlier TV models)
800-631-3811 (2015 and newer TV models)
support.toshiba.com
TP-Link 866-225-8139 www.tp-link.us/
TRENDnet 866-845-3673 www.trendnet.com/support/
Uniden 800-297-1023 unidensupport.com/
Vizio 855-833-3221 support.vizio.com/
V-Tech 800-595-9511 www.vtechphones.com/support/general/contact-us
Westinghouse 800-701-0680 (TV/monitors) westinghouseelectronics.com/support/
Xbox (Microsoft) 800-4MY-XBOX (469-9269) support.xbox.com/
Xerox 800-821-2797 www.xerox.com
Yamaha 714-522-9105 usa.yamaha.com/support/
Zenith 877-993-6484 www.zenith.com
Zoom 617-753-0961 (ADSL/DSL products)
617-753-0962 (Dial-up modems, Bluetooth, and ZDTV products)
617-753-0968 (VoIP/Skype products)
617-753-0963 (Cable modem products)
617-753-0965 (Mobile broadband and Wireless LAN products)
617-753-0962
General Support:
www.zoomtel.com/techsupport/
ZTE USA 800-617-5065  

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