Use a CableCARD with Comcast Business TV service

Updated 4/22/2016 6:19:34 PM by Comcast Expert


Comcast Business TV customers can use a CableCARD to access programming with certain limitations. Here is what you need to know if you plan to use a CableCARD.

What is a CableCARD?

A CableCARD is a unidirectional device about the size of a credit card that can be used with a CableCARD compatible retail device. This offers you the choice of purchasing a compatible CableCARD device from a retailer to access Comcasts video services instead of a Comcast digital converter or digital adapter. If you choose to use a CableCARD device, however, you will not be able to access pay-per-view content or the interactive programming guide.

CableCARD equipment

CableCARD-ready devices can be purchased at retail stores, but the CableCARD is necessary to activate the video service and is available through Comcast. We strongly recommend scheduling professional installation so a technician can install and configure the card in your device. Please contact Customer Support at 1-800-391-3000 for more information on obtaining a card and scheduling an installation.

The first CableCARD in a retail device (such as a CableCARD-equipped television) is free to Comcast customers. If a second CableCARD is needed for the same device, the cost is $1.50 for the additional card. This fee only applies to a second CableCARD in the same device.

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