Use the on-screen guide

Updated 6/30/2016 1:09:55 PM by Comcast Expert
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Introduction

Connect with your Comcast Business TV service through the on-screen guide, which provides TV listings, program information, and content controls.

Main Menu and Quick Menu

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    Press the Menu button on your remote control twice to display the Main Menu or once for the Quick Menu.

    Use the up, down, left, and right arrow buttons on your remote control to navigate through a description of each feature.

    Press the OK | Select button on your remote control to make your selection.

TV Listings

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To access TV Listings, press the Guide button on your remote control or select the TV Listings icon from the Quick Menu. TV Listings are color-coded to help you identify different types of programs.

TV listings categories

    Press the right arrow button on your remote control to move forward in time by half-hour increments, or press the C button on your remote control to jump ahead 24 hours at a time.

    Press the page up or page down buttons on your remote control to view channels one page at a time, or use the up, down, left, and right arrow buttons on your remote control to navigate through the guide.

    Press the OK | Select button on your remote control to tune to a program. If the program is on at a later time, the Program Information screen will display.

Program information

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View detailed information about a show while browsing the listings or watching TV. Press the Info button on your remote control once while browsing TV Listings, or twice while watching TV.

High definition

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If you have a high-definition (HD) television, you can enjoy HD programming with an HD-capable TV box. Your HD box should read HDTV Capable or HDMI on the front.

Press the Menu button on your remote control once and select the HD icon.

Make your selection to view by guide, time, or channel.

Note: HD programming is limited to the programming Comcast is given in HD format by the programming provider. Monthly HD equipment charge applies. Availability of programming varies depending on level of service.

Flip bar

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To display details about the current program you are watching, press the Info, page up, or page down buttons on your remote control.

Search programs

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The Search feature allows you to search by program title, specific channel, or program category. Select the Search icon from the Quick Menu, navigate through the search options, and press the OK | Select button on your remote control.

    By Category: When you select movies, sports, or kids, the results show programs currently in progress. To view programs scheduled for a later time, press the right arrow button on your remote control.

    By Channel: Press the up arrow or down arrow button on your remote control to view the programs listed or enter the channel number. You can toggle between listings by channel or time by pressing the Guide button on your remote control.

    By Title: Use the on-screen keyboard to select your search term. Press the OK | Select button on your remote control to select each letter of your search and the left-facing arrow on the keyboard to delete a character.

Guide options

Guide Settings

Select Setup from the Main Menu to customize your guide, including colors and grid height.

Language Settings

To change the language of your on-screen menus or the audio language of your channels and programs (like SAP, when available) select Setup from the Main Menu. TV Listings and program descriptions will remain in English, even if text language settings are changed.

Closed Captioning

You can only access Closed Captioning through the Guide if you have an HD box connected with HDMI or component cables.

  • If you have a Motorola HD box: Turn the TV box off, but leave the TV set on. Press Menu on the front panel of your TV box or remote control and navigate to Closed Caption. Press the right arrow button to Enabled or Disabled.

  • If you have a Scientific Atlanta HD box: Press the Menu button on your remote control twice to view the Main Menu. Select Setup, then Subtitle Setup to turn captions on and off, or to adjust other Closed Caption settings.

If you have a non-HD TV box you can access Closed Captioning settings through your TV and should refer to the manufacturers instructions on how to enable this feature.

Messages

Comcast sends messages occasionally to announce new services, special promotions, or other information. An envelope message indicator will appear on the Main Menu and TV Listings screens and a red light will appear on your TV box. Select Messages from the Main Menu to view.

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