Manage your account with the Comcast Business App

Updated 7/9/2018 8:41:07 PM by Comcast Expert
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Account and services management

As a Comcast Business customer, you get exclusive access to our innovative app. This all-in-one tool lets you manage your account and use your Comcast Business phone service from anywhere. Download the app at iTunes and Google Play.

 

View account details including address, account number and service status

 

Troubleshoot your Internet service

 

View upcoming appointments and open service tickets

 

Set up notifications for billing, service outages and service requests

 

View your Business TV channel lineup

 

Manage your XFINITY® WiFi hotspots

 

Get Help & Support

 

Billing and payments

Pay your bill and view billing history

     

 

Enroll in Auto Pay and EcoBill™

     

 

Business Voice features

Customers with Business VoiceEdge Select, Business VoiceEdge and Business Voice with a Mobility line have access to Voice features within the Comcast Business App. Access to specific features depends on your Voice service.

Listen to voicemails and customize greetings

     

 

Call Forwarding Always

Be Anywhere

Take business calls—anytime, anywhere. With Be Anywhere, make and receive calls from any phone at any location using the primary business number. Make outgoing calls through the app to display the business phone number on the recipient’s caller ID. Manage Be Anywhere devices to select the phones that will ring when there’s an inbound call.

 

Move or transfer calls

Move a call from your desk phone to another Be Anywhere device or transfer a call to another person from your recent calls or contacts list. Return to the main menu and initiate the move call again to select a different device.

     

 

View recent calls

 

Manage CPNI security settings

 

Audio conferencing (Business VoiceEdge only)

Set up a conference directly from your mobile device. Also available as a desktop companion app.

 

 

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