Set up Be Anywhere for your Business Voice Mobility line or VoiceEdge Select service

Updated 9/5/2018 6:24:38 PM by Comcast Expert
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Introduction

Be Anywhere allows you to make and receive calls from any phone or mobile device at any location. Be Anywhere allows you to receive inbound calls on any of your devices in addition to your office phone as well as make calls from those devices while still displaying the Caller ID of your business landline to your called party.

Note: Access to this feature requires the purchase of a Business Voice Mobility line or VoiceEdge Select service. For more information, contact a Business sales representative at 1-800-391-3000. Mobility lines are not available in all areas.

 

Access Be Anywhere settings

  1. Sign in to My Account and select Phone from the Services menu.


     
  2. Select Mobility from the Features menu.

 

Add a phone to receive inbound calls and make outbound calls

  1. Select Add phone to begin setting up a Be Anywhere device.


     
  2. Enter a Phone name and the Phone number. This is the phone that all calls will be forwarded to (based on the rules you set up). Select the Checkmark when you are finished.

 

Edit phone rules for calls

  1. Select the Expand icon next to the appropriate phone in the list, then select Manage phone & rules.


     
  2. Select Add new rule.


     
  3. Enter or select the following Rules details:

    Rule name: Enter a rule description. For example, "Nights and Weekends" or "Calls from IT Department."

    Time Schedule: Choose the time of day you would like sequential ring to be active. Every Day All Day is selected by default. You can also customize your own time schedule.

    Holiday Schedule: If you would like to apply rules on specific days, you can customize a Holiday Schedule.

    Call types: Choose All phone numbers if you want all calls to be forwarded or choose Select phone numbers and enter the phone numbers of callers whose calls you want to activate sequential ring. If you choose Select phone numbers, you also have the option to allow calls from private or unavailable numbers.

    Select Add when you are finished.

    Repeat these steps to create additional rules.

 

Make an outbound call from your Be Anywhere device

Make sure the number you will be calling from has been added as a Be Anywhere device on your account.

  1. On the Mobility page, dial the access number listed and follow the voice prompts to make a call remotely. The person you are calling will see your business’s phone number or caller ID information. 

 

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