Create time and holiday schedules for your Business Voice Mobility line users

Updated 2/10/2017 3:58:06 PM by Comcast Expert
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Introduction

To give users assigned to mobility lines more flexibility, the Primary Manager or Services Manager can set up time and holiday schedules for Business Voice Mobility features like Be Anywhere and sequential ring. Schedules are useful for routing calls during business hours or for weekend coverage, for example.

Note: Access to these features may require the purchase of a Business Voice Mobility line. For more information, contact a Business sales representative at 1-800-391-3000. Mobility lines are not available in all areas.

Access time and holiday schedule settings

  1. Step 1:


    Sign in to My Account and select Manage Phone.

  2. Step 2:

    Select Manager Settings from the Account menu.

    Note: Manager Settings are only available to the Primary Manager or Services Manager. If you need a new time or holiday schedule created, or to request changes to an existing schedule, please contact the Primary Manager or Services Manager for your account.

Add a time schedule

  1. Step 1:

    In the Manage Time and Holiday Schedules section, select Schedules, then select Add a time schedule.

  2. Step 2:

    Enter or select the following information:

    Enter the Time Schedule Description. For example, “Weekend.”

    Select the Event Start Day and time and End Day and time.

    Select Save to apply the settings.

  3. Step 3:

    This time schedule will now be available in the Selected Time Schedule dropdown when you add or edit a Be Anywhere or sequential ring rule.

Add a holiday schedule

  1. Step 1:

    In the Manage Time and Holiday Schedules section, select Schedules, then select Add a holiday schedule.

  2. Step 2:

    Enter or select the following information:

    Holiday Schedule Description: For example, “Thanksgiving 4 Day Weekend.”

    Event Name: For example, “Thanksgiving Day.”

    Start Date and End Date.

    Select Save to apply the settings.

  3. Step 3:

    This holiday schedule will now be available in the Selected Holiday Schedule dropdown when you add or edit a Be Anywhere or Sequential Ring rule.

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