Set up Simultaneous Ring on your Business Voice Mobility line or VoiceEdge Select account

Updated 6/25/2019 5:28:45 PM by Comcast Expert


Simultaneous Ring allows you to configure up to 10 phone numbers to ring at the same time as your primary phone number. If you would like to set up a list of numbers to ring in sequence, please read Set up Sequential Ring on your Business Voice line.

Note: Access to this feature may require the purchase of a Business Voice Mobility line or VoiceEdge Select service. For more information, contact a Business sales representative at 1-800-391-3000. Mobility lines are not available in all areas.

Access Simultaneous Ring settings

  1. Sign in to My Account and select Phone from the Manage Services dropdown.

  2. Select Advanced from the Feature Settings menu.

Manage Simultaneous Ring settings

  1. In the Simultaneous Ring section, turn the feature on or off. Select the Pencil icon to enable or disable Simultaneous Ring during a call. 

  2. If no phone numbers have been added, select Add another phone number to enter the number(s) that you would like to ring along with your primary phone number. Select Answer Confirmation Required for each number if you would like the person answering the call to first verify they want to receive it by pressing a key on the phone keypad.

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