Use Business VoiceEdge Audio Conferencing

Updated 2/25/2019 11:41:20 AM by Comcast Expert


The Business VoiceEdge Audio Conferencing feature allows you to set up a conference directly from the VoiceEdge Companion app or the Comcast Business app. Download the VoiceEdge Companion app from the Cloud Solutions marketplace to enable this feature. Learn how to conduct a conference or join a conference from any phone.


Conduct a conference

  1. Select Audio Conferencing (Companion app) or Conference (mobile app).

  2. Select Share Conference Link to copy the dial-in information to send to participants. Recipients click the link to join the conference.

  3. Select Start Conference.

  4. Select the phone to conduct the conference. When the selected phone rings, answer it to begin the conference. 

  5. Select Participants to view the people on the conference.

  6. Turn the Mute/Unmute icon On or Off for each participant. Select the Down Arrow to return to the previous page. Users can press *6 on their phone to unmute themselves.


Join a conference

  1. Select the link sent by the moderator.

  2. Enter the name and the phone number you’d like to call into the conference from and select Join Conference.

  3. When the phone rings, pick it up it to join the conference.


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