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Enable Alternate Number settings for Business VoiceEdge

Updated 7/31/2017 6:55:48 PM by Comcast Expert


An Alternative Number is a phone number, added by a Business VoiceEdge Admin, that routes to your direct line. Enable a distinctive ring pattern to determine if an inbound call is from an alternative number.

Note: Business VoiceEdge Admins must call Comcast at 1-800-391-3000 to add an alternative number.

Assign a new user

  1. Step 1:

    Sign in to My Account and select VoiceEdge from the Manage Services dropdown.

  2. Step 2:

    Expand the Advanced Settings section and select Alternate Numbers.

  3. Step 3:

    Turn the Distinctive ring pattern feature On or Off

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