Manage E911 settings for Business VoiceEdge

Updated 1/5/2018 2:47:17 PM by Comcast Expert


Business VoiceEdge Admins can manage Enhanced 911 (E911) settings online. E911 addresses are automatically relayed to emergency services when a 911 call is made and may be the location to which emergency services are dispatched. For more information on E911, please reference Emergency and security management using E911.

  1. Sign in to My Account and select VoiceEdge Admin from the Manage Services dropdown.

  2. Expand the Advanced Settings section and select E911 Settings.

  3. In the Current settings tab, select Manage to edit information and view change history associated with a phone number.

    Note: To manage information of multiple users at one time, select the Checkbox next to each name and select Manage selected.

  4. Select Update address to change location details. Select Continue and Save when finished.

  5. Enter the location details and any additional information. Select Continue and Save when finished.

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