Manage Sequential Ring for Business VoiceEdge

Updated 7/14/2017 5:07:17 PM by Comcast Expert
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Introduction

Sequential ring allows you to route calls to certain phones in a defined order so that you do not miss an important call.

Access and edit settings

  1. Step 1:

    Sign in to My Account and select VoiceEdge from the Manage Service dropdown.

  2. Step 2:

    Expand the Advanced Settings section and select Sequential Ring.

  3. Step 3:

    Select the Pencil icon to change settings in the Ring pattern section. Make updates and select the Checkmark to confirm changes.

  4. Step 4:

    In the Sequential Ring list section, select the Pencil icon next to each position to edit details. Select the Checkmark to confirm changes.

Add and manage rules

  1. Step 1:

    Select Add new rule.

  2. Step 2:

    Enter rule details and call types selection. Select Save.

    Note: Time or holiday schedules must be set in advance of creating a rule. Please refer to Manage time and holiday schedules for Business VoiceEdge.

  3. Step 3:

    Select the Expand icon and Manage rule to edit rule details.

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