Update your Business VoiceEdge voicemail and Voice Portal PINs

Updated 3/27/2018 6:00:07 PM by Comcast Expert
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Introduction

Learn how to reset your voicemail PIN and edit your Voice Portal PIN for your Business VoiceEdge account. A voicemail PIN allows individual users to access voicemail messages and settings from a handset. Admins can use the the Voice Portal PIN to access Automated Attendant settings in the VoiceEdge Portal

 

Reset Voicemail PIN

  1. Sign in to My Account and select VoiceEdge from the Manage Services dropdown. 


     
  2. Select Reset voicemail PIN from your Dashboard. 


     
  3. Enter a 4-8 digit number under Create your new voicemail PIN and Re-enter your new voicemail PIN. Select Save to apply the changes.

 

Edit Voice Portal PIN

  1. Sign in to My Account and select VoiceEdge Admin from the Manage Services dropdown.


     
  2. Expand the Advanced Settings section and select Voicemail.


     
  3. Select the Pencil icon in the Voice Portal PIN section.


     
  4. Create and confirm your new Voice Portal PIN. Select the Checkmark to confirm.

 

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