Set up voicemail on your Polycom VVX HD phone

Updated 11/20/2017 8:29:51 PM by Comcast Expert


This article will cover how to set up your voicemail for the first time from your Polycom VVX HD phone.

Set up voicemail

1. Press Voicemail Message or Voicemail on your phone.

Note: The default voicemail passcode is provided in your welcome email. If you do not have your voicemail passcode, please contact your Technical Administrator or Service Manager.

2. Enter your default voicemail passcode and press #.

3. Enter your new passcode and press #. Confirm your new passcode and press #.

4. Record your first and last name, then press #.

5. Press 1 to access the Voice Messaging main menu.

6. Follow the prompts to retrieve voicemail messages and record your greetings.

Access a voicemail

A red Message Waiting Indicator light notifies you when you have a new voicemail.

1. Pick up the phone handset, then press Voicemail Message or Voicemail.

2. Enter your voicemail passcode and press #.

3. Follow the voice prompts to retrieve your voicemail messages.

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