High-Performance, Scalable Ethernet Services Help South Florida Colocation, Cloud and Managed Infrastructure Provider Attract and Retain New Customers
- South Florida-based colocation and managed services provider
- Two (2) Enterprise-class data center campuses in South Florida
- Host.net lost business because they didn’t offer a competitive solution
- Comcast Business Ethernet Private Line
- Comcast Business Ethernet Virtual Private Line
- High-performance connectivity options for all their customers
- Enhanced connectivity options attract more clients
Host.Net Customers Demand High-Performance Ethernet Services
As more businesses were virtualizing their infrastructures and leveraging cloud services, Host.net began to attract more clients. To support them, Host.net needed a high-performance connection between its services and its customers using its Smart Cloud Architecture.
One of Host.net’s customers, Behavioral Health of the Palm Beaches, Inc., a rehabilitation center in South Florida, was using a legacy telecommunications provider to access its Host.net services. However, Behavioral Health was getting a lot of complaints about the latency of their own services, especially when sending bandwidth-intensive videos
Comcast Business Helps Host.net Meet the Demands of its 21st Century Customer
Host.net had always offered its customers a choice of network connectivity services as a carrier-neutral facility.But to enhance their offering they added Comcast Business as a network connectivity option for customers. By having a high performance, fiber-based Ethernet option that can support bandwidth-intensive applications, Host.net has enhanced their colocation and managed services and is attracting more customers.
Said Jeff Houchin, Director of Information Technology at Behavioral Health of the Palm Beaches, Inc., “Our bandwidth has increased since switching from our legacy telco connection to Comcast Business – from 10 Megabits per second to 100 Mbps – so now we can easily transmit videos without delay. Not only are we getting a lot more value for our money with Comcast Business, but they have such extensive reach.”