Technology may be bringing the world closer together, but it is also enabling workers to spread their wings – not just staying in touch from any location, but getting their job done, too. Some of the tools behind this new era of mobility are already well known. Smartphones and tablets, for example, have become an increasingly important element of on-the-go productivity. indeed, more than 60 percent of north Americans use their smartphones for work, according to the June 2013 Mobile Workforce Report by iPass Inc.
Yet to realize mobility's full potential, users need an efficient and cost-effective way to connect to the data, and the people, they work with. While cellular networks are one option, they aren't always an ideal one, with dropped voice calls and data sessions all too common, and charges often higher than users – and their employers – expect or desire.
Fast, reliable wifi hotspots, not surprisingly, offer an attractive alternative – even more so when using them entails no charge. That's the case for comcast business class and Comcast XFINITY® Internet users, who can use any of 250,000 XFINIFY WiFi hostpots located across the nation. offering industry-leading speed, they don't just enable the mobile workforce – they do so for a bargain.
Now a growing number of businesses are discovering that they can take mobility even further. their secret weapon: the Cloud. leveraging the power of cloud- based services, they are reaping significant benefits, particularly when employees work outside the office. With the Cloud, location becomes irrelevant: if workers can connect to the internet, they can connect to the business applications they need. And as cloud-based services are hosted by providers – not the company using them – upkeep is no longer a business's task, or worry.
The importance of the link between the Cloud and mobility can be seen with hosted voice solutions. business phone systems were long an 'on premises' technology, with PBXs located within a company's offices and managed by company staff. That meant large investments in equipment and in the personnel to run it. It also meant that linking remote offices was difficult, and mobility was limited. When employees hit the road, their office phone stayed put. Clients and customers often were directed to voicemail – instead of an answer.
With cloud-based communications, employees can be reached via a single phone number no matter where they are – or what device they are using. Whether they are on a smartphone, tablet, or laptop, mobile employees have the same telephone system on the go as they have behind their desk. And they have it anytime, anywhere.
The result: a dramatic increase in a worker's ability to communicate, collaborate, innovate, and provide best- of-breed customer service while away from a traditional office setting.