Business VoiceEdge: a Virtual PBX

Hosted, Cloud-Based Voice for Greater Business Efficiency.

Comcast Business VoiceEdge is like having a Virtual PBX. It's our hosted, cloud-based system that includes a number of features that help you run a faster, more efficient business. Because we manage everything in the cloud, there is no need to make the major capital investment and hardware management that typically comes with traditional PBX phone systems.

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Comcast Business Promise for Business VoiceEdge

  • 60 Day Money Back Guarantee
  • Dedicated project managers from design to install
  • Service Level Agreement
  • VoiceEdge equipment maintenance with next business day replacement for the term of the phones

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The Challenge

One of the toughest challenges businesses face today is how to effectively use technology to give them a business advantage. All too often you purchase a system that is supposed to streamline the way you communicate, but instead the maintenance and learning curve can make it a business distraction. Additionally, that same system will become obsolete, and unreliable after just five years – leaving you without a current solution equipped to handle a highly mobile workforce that require anywhere communications, anytime.


The Solution

Comcast Business VoiceEdge is our Virtual PBX that handles important business communications seamlessly by offering a number of features that are intuitive to use. Because we maintain everything in the cloud, there is no need for you to hire anyone to monitor your system, or try to keep up with the constant evolution of technology, by purchasing the latest hardware – we’ve got you covered.

The Benefits Of Unified Cloud-Based Service

Business VoiceEdge is the smart choice for any business looking for a unified communications system because it offers a number of key benefits:

  • Affordability – with unlimited nationwide calling and free on-net calling your monthly costs will be predictable
  • Scalability – simple and powerful communications solution that grows with you
  • Fully managed – we’re the alternative to traditional PBX or Key systems so you can reduce your capital expenditure on expensive hardware
  • All Feature Functionality In The Network – so you get better disaster recovery, more efficient mobile integration, an automatic upgrades as they become available
  • Effortless Management: Manage voice communications from your desktop, laptop, tablet or smart phone.
  • Be Anywhere: Seamless connectivity lets you take business calls on any device, wherever you are.

Business VoiceEdge Features

  • Complete Packages – include state-of-the-art Polycom Phones with high definition audio quality with video options
  • High-definition calling on the latest phones
  • Business voice continuity – avoid missing a call even when disaster strikes
  • Unlimited inbound, local and domestic long distance, plus great international calling rates
  • Voicemail anywhere — as an email or on your mobile device
  • Integrated business communications — make calls from your desk or mobile phone and have it appear as your office number
  • Easy call management and feature editing through Microsoft Outlook, Internet Explorer or Firefox
  • Fully managed by Comcast Business over our advanced network — an end-to-end dedicated network for your voice traffic.
  • Video Calling – Point-to-point video calling that’s as easy as making an audio call (Feature not yet available in all areas.)
  • Mobile app available as a free download for both iOS and Android platforms
  • Professional voice recording service - have your greetings and other messages recorded by an industry-leading voice talent.
  • Fast and painless updates of software and features to all business locations over the network — no on-site assistance needed.

Why Choose VoiceEdge for Your Company?

Business owners will appreciate:

  • Predictable and easily managed cost
  • No need for major equipment purchases
  • Elimination of on-premises maintenance and service upgrades
  • Business continuity even after a disaster
  • Ability to scale as company grows
  • Reliability of the proven Comcast Network
  • Trust in the Comcast Promise


Employees will enjoy:

  • Call clarity and reliability with high-definition calling on the latest phones
  • Improved business productivity with advanced features like voicemail sent as email, 4-digit dialing across offices, simultaneous ring, click to dial and Outlook integration
  • Seamless connectivity with the ability to transfer calls from an office phone to a mobile (and back), and decide where calls ring
  • Hassle-free call management with desktop and desk phone convergence. Answer calls and set up voicemail without even picking up the receiver.
  • Ability to manage calling features while out of the office with VoiceEdge for Mobile.

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Business VoiceEdge with Virtual PBX Technology

Comcast provides a state-of-the-art, fiber optic network to ensure you receive world-class service and reliability. Business VoiceEdge is perfect for any business that wants a scalable, highly functional, affordable and reliable Virtual PBX.

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Comcast Business is committed to delivering on the promise of providing customers the most reliable data, voice, and TV service.
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