Business VoiceEdge, a Virtual PBX

Fully Managed PBX Built For The Cloud.

Comcast Business VoiceEdge is like having a Virtual PBX. It's our hosted, cloud-based system that includes a number of features that help you run a faster, more efficient business. Because we manage everything in the cloud, there is no need to make the major capital investment and hardware management that typically comes with traditional PBX phone systems.

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Comcast Business Promise for Business VoiceEdge

  • 60 Day Money Back Guarantee
  • Dedicated project managers from design to install
  • Service Level Agreement
  • VoiceEdge equipment maintenance with next business day replacement for the term of the phones

Learn more about the Comcast Business Promise >

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The VoiceEdge App keeps your workforce fully connected anytime, anywhere.


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The Challenge

One of the toughest challenges businesses face today is how to effectively use technology to give them a business advantage. All too often you purchase a system that is supposed to streamline the way you communicate, but instead the maintenance and learning curve can make it a business distraction. Additionally, that same system will become obsolete, and unreliable after just five years – leaving you without a current solution equipped to handle a highly mobile workforce that require anywhere communications, anytime.


The Solution

Comcast Business VoiceEdge is our Virtual PBX that handles important business communications seamlessly by offering a number of features that are intuitive to use. Because we maintain everything in the cloud, there is no need for you to hire anyone to monitor your system, or try to keep up with the constant evolution of technology, by purchasing the latest hardware – we’ve got you covered.

The Benefits Of Unified Cloud-Based Service

Business VoiceEdge is the smart choice for any business looking for a unified communications system because it offers a number of key benefits:

  • Affordability – with unlimited nationwide calling and free on-net calling your monthly costs will be predictable
  • Scalability – simple and powerful communications solution that grows with you
  • Fully managed – we’re the alternative to traditional PBX or Key systems so you can reduce your capital expenditure on expensive hardware
  • All Feature Functionality In The Network – so you get better disaster recovery, more efficient mobile integration, an automatic upgrades as they become available
  • Complete Packages – include state-of-the-art Polycom Phones with high definition audio quality with video options

Business VoiceEdge Features

  • Business voice continuity – avoid missing a call even when disaster strikes
  • Unlimited inbound, local and domestic long distance
  • Voicemail anywhere — in your inbox or on your smartphone
  • Integrated business communications — make calls from your desk or mobile phone and have it appear as your office number
  • Easy call management and feature editing through Microsoft Outlook, Internet Explorer or Firefox
  • Fully managed – the alternative to traditional PBX or Key systems, we offer a Virtual PBX solution, so you can reduce your capital expenditure on expensive hardware
  • Video Calling – Point-to-point video calling that’s as easy as making an audio call (Feature not yet available in all areas.)
  • Mobile app available as a free download for both iOS and Android platforms
  • Professional voice recording service - have your greetings and other messages recorded by an industry-leading voice talent.

Why Choose VoiceEdge for Your Company?

Business owners will appreciate:

  • Powerful system at a great, predictable cost
  • No need for major equipment purchases
  • Maintenance and Software Upgrades are managed by Comcast Business
  • Business continuity even after a disaster
  • Scalable
  • Built on the reliable, proven Comcast network
  • Backed by the Comcast Promise


Employees will enjoy:

  • High-definition calling on the latest phones and even video calling (not yet in all areas)
  • Advanced features like voicemail sent as email, 4-digit dialing across offices, simultaneous ring, click to dial and Outlook integration
  • Seamless connectivity with the ability to transfer calls from an office phone to a mobile (and back), and decide where calls ring
  • Desktop and desk phone convergence to manage business communications from the desktop, even answering calls and setting up voicemail without picking up the receiver

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Business VoiceEdge with Virtual PBX Technology

Comcast provides a state-of-the-art, fiber optic network to ensure you receive world-class service and reliability. Business VoiceEdge is perfect for any business that wants a scalable, highly functional, affordable and reliable Virtual PBX.

Consistently Exceed Expectations

Comcast Business is committed to delivering on the promise of providing customers the most reliable data, voice, and TV service.
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