Get Started 

To get started, register your account and learn how to prepare for installation using the guide below.

What to know before your installation

Pre-Install Checklist

Be sure that an authorized representative is available at your location during installation to review the services to be installed and sign for completed work.

Choose an area close to your computer or gateway device to house your Comcast equipment.

Please make sure the area is clear and clean.

Provide at least two (2) 110v AC outlets.

Please make sure your network administrator or technical contractor is available at your location or via telephone during the last hour of your installation.

Your Responsibilities

You are responsible for integrating and troubleshooting your network. Comcast will only support the Comcast owned devices.

You are responsible for integrating and troubleshooting your managed phone system, such as a KEY or PBX system, if applicable.

The Installation

Please Note: Scheduled appointment length is approximate. Complete installation will take from 1.5 to 4 hours, but can vary significantly based on service complexity. Additional advanced voice services such as Business VoiceEdge™ or Business Trunks are not included in this overview.

Learn more about what to expect and how to prepare for your installation.

Tools to help you choose

Call detail records

Don't see what you are looking for?

Download User Guide arrowlink
24/7 Support

Need additional help & support?

View Help & Support arrowlink