Comcast Business

Comcast Enterprise Terms & Conditions, Product-Specific Attachments, and Policies

Please contact us at (866) 524-7482 if you have any questions regarding Comcast Enterprise Services or any other Comcast Business Services products.
GENERAL TERMS AND CONDITIONS
General Terms and Conditions

For customers who have signed a Comcast Business Enterprise MSA cover page, your services are governed by Enterprise Services General Terms & Conditions: Services Ordered under a MSA executed on or after 4/1/2026 with a cover page

For customers who have not signed a Comcast Business Enterprise MSA cover page, your services are governed by Enterprise Services General Terms & Conditions: Services Ordered on or after 4/1/2026 without a cover page

Legacy General Terms and Conditions Enterprise Services General Terms & Conditions: Services Ordered under a MSA executed prior to 4/1/2026

*For customers with a Comcast Business Enterprise MSA entered into before 9/10/2024, archived terms and conditions can be provided upon request.
PRODUCT SPECIFIC ATTACHMENTS
Comcast Business Ethernet and Internet Service Product-Specific Attachments

Comcast Business Dedicated Internet Services

Ethernet Transport Services

Ethernet Intrastate Transport Services

Business Internet to a Commercial Service Location

Teleworker Internet Service and Business Internet Service to a Residential Service Location

Corporate Network Access Services

Wireless LAN Service

Wavelength Services

Wavelength Intrastate Services

WiFi Extenders Service

Comcast Business SD-WAN, LAN, Security, and Professional Services Product-Specific Attachments

Software-Defined Wide Area Network Services

Managed LAN Service

Unified Threat Management Services

ActiveCore Managed Router Service

DDoS Mitigation Services Threat Management/DDoS Services Ordered prior to 3/5/2019Professional Services

SecurityEdge™ Service

Managed Detection & Response Services

Endpoint Detection and Response Service

Comcast Business Voice Services Product-Specific Attachments

Business Voice Services

UCaaS Sessions Services

Trunk Services

Business VoiceEdge Services

Masergy Internet Service Product-Specific Attachments

Underlay Connectivity Services

Proactive Management - Connectivity

Masergy SD-WAN, LAN, MPLS, and Security Service Product-Specific Attachments Software-Defined Wide Area Networking Services (SD-WAN)
Secure Network Edge Services
SDN Services
Managed Wireless LAN Services
Secure Access Service Edge Services (SASE)
Secure Remote Access
Zero Trust Network Access Services (ZTNA)
Cloud Access Service Broker Services (CASB)
Threat Monitoring and Response Services (TMR)
Unified Threat Management Services (UTM)
Masergy Voice Service Product-Specific Attachments

UCaaS Services

Nitel Connectivity Service Product-Specific Attachments Internet Connectivity Services
NItel SD-WAN Product-Specific Attachments Nitel Software-Defined Wide Area Networking (SD-WAN)
Secure Access Service Edge Services (SASE)
Comcast Business Managed WiFi Services Product-Specific Attachments Managed WiFi Network Services 
Comcast Business Project and Break-Fix Services Product-Specific Attachments Project Services

Break-Fix Services