Comcast Business

Comcast Enterprise Terms & Conditions, Product-Specific Attachments, and Policies

Use of Comcast Enterprise Services is subject to the Comcast Enterprise Services Master Services Agreement (MSA). The MSA consists of the MSA Cover Page, the Comcast Enterprise Services Terms and Conditions, applicable Product-Specific Attachment(s), each binding Sales Order and/or SOW, and the Use and Privacy policies.

Please contact us at (866) 524-7482 if you have any questions regarding Comcast Enterprise Services or any other Comcast Business Services products.

TERMS AND CONDITIONS
General Terms and Conditions

Enterprise Services General Terms & Conditions: Services Ordered under a MSA executed on or after 9/10/2024

Enterprise Services General Terms & Conditions: Services Ordered under a MSA executed on or after 11/2/2022 and prior to 9/10/2024

Enterprise Services General Terms & Conditions: Services Ordered under a MSA executed on or after 6/1/2021 and prior to 11/2/2022

Enterprise Services General Terms & Conditions: Services Ordered under a MSA executed on or after 8/22/2018 and prior to 6/1/2021

Comcast Enterprise Services General Terms and Conditions - Version 1.3:- Services ordered under a MSA executed on or after May 2, 2017 and prior to August 22, 2018

Comcast Enterprise Services General Terms and Conditions - Version 1.2:  Services ordered under a MSA executed on or after August 27, 2012 and prior to May 2, 2017

Comcast Enterprise Services General Terms and Conditions - Version 1.1:  Services ordered under a MSA executed on or after January 2, 2010 and prior to August 27, 2012

Ethernet and Internet Services Product-Specific Attachments

Comcast Business Dedicated Internet Services

Ethernet Transport Services

Ethernet Intrastate Transport Services

Business Internet to a Commercial Service Location

Teleworker Internet Service and Business Internet Service to a Residential Service Location

Corporate Network Access Services

Wireless LAN Service

Wavelength Services

Wavelength Intrastate Services

SD-WAN, Security, and Professional Services Product-Specific Attachments

Software-Defined Wide Area Network Services

Unified Threat Management Services

ActiveCore Managed Router Service

DDoS Mitigation Services

Threat Management/DDoS Services Ordered prior to 3/5/2019

Professional Services

SecurityEdge™ Service

Endpoint Detection and Response Service

Managed Detection & Response Services

Managed WiFi Services Product-Specific Attachments Managed WiFi Network Services
Masergy General Terms and Conditions

Service Level Agreement (SLA)

Master Service Agreements (MSAs)

Ancillary Service Charges

Master Security Service Agreements (MSSAs)

Masergy Services Product-Specific Attachments

Masergy Software-Defined Wide Area Networking (Masergy SD-WAN)

Masergy Threat Monitoring and Response Services

Masergy Unified Threat Management (UTM)

Masergy UCaaS Services

Masergy Underlay Connectivity PSA

Masergy SNE PSA

Masergy SDN Services PSA

Masergy Proactive Management - Connectivity

Voice Services Product-Specific Attachments

Business Voice Services

Trunk Services

Business VoiceEdge Services

Project and Break-Fix Services Product-Specific Attachments Project Services  

Break-Fix Services
Comcast Business Acceptable Use Policies and Privacy Terms

Acceptable Use Policy

Comcast Business Privacy Center

Additional Terms Applicable to Managed Connectivity - Cellular Data Services

Equipment Resell Equipment Resale Program Reference
Accessible Canada Act

Accessible Canada Act