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Managed WiFi

Managing secure private WiFi networks helps improve the customer experience.

Easing the burden of a 21st century business imperative

Due to intense competition, stores, banks, hospitals, restaurants, and branch offices are all evolving into technology-enabled hubs that are designed to help improve the customer experience and drive customer loyalty. WiFi attracts, engages, and retains customers; it enhances employee productivity. But, managing and securing a private WiFi network while also enabling a WiFi layer with a quality end-user experience requires substantial attention and resources to implement and maintain.

chart depicting WiFi management

Basic, advanced, premium and custom services

We offer multiple levels of Managed WiFi, depending on your business needs:

Managed WiFi Basic

In addition to Internet connectivity, this level offers many features, including:

  • Password protection for private WiFi SSIOs
  • WiFi “open for business” hours
  • Banning website categories
  • Bandwidth allocation
  • URL landing page
  • Splash page
  • Security
Managed WiFi Advanced

In addition to all the services of our Basic service, WiFi Advanced offers:

  • Unlimited access points (AP) (for additional charges)
  • Option to stipulate the maximum time any single user may use WiFi within a 24-hour span
  • Customers' choice of limiting the total bandwidth to a single user providing all customers with a consistent experience
  • Pay-per-service using a credit card (for Public WiFi SSIOs)
  • Marketing analytics, with standard reports of WiFi network users
Managed WiFi Premium
  • Access to Xfinity WiFi with over 15 million hotspots nationwide
  • Xfinity WiFi will create an Xfinity hotspot at your store locations and will provide direct end-user support.
  • Installation & configuration
  • Access to WiFi equipment data
  • Analyze user traffic
Managed WiFi Custom Our custom service allows customers to choose the equipment vendor they prefer. Specific features of the service depend on the selected equipment.