The power of cloud-based collaboration
Comcast Business offers a complete portfolio of hosted voice services — for every size enterprise business — supported by our voice-over-IP (VoIP) networks. VoiceEdge competes with traditional PBX products, with low costs, simple management, a custom key system experience, and great scalability.
The flexibility you want with features at no extra cost
Our Business VoiceEdge Desktop App now integrates the Unified Communications (UC) features your enterprise counts on to help keep connected. Take advantage of key phone solutions like Softphone, Readable Voicemail, Screen Sharing, and an Advanced Call Hold and Transfer experience — all in one place on your desktop.
Customers can download the app at no charge in our Cloud Solutions Marketplace.
Features and add-ons
|Seat Type Features
|Business VoiceEdge Desktop App
|Enjoy productivity-boosting Unified Communications features all in one place on your desktop. Customers can download the app at no extra charge from our Cloud Solutions Marketplace.
|Comcast Business App
| Stay in control of your Business VoiceEdge® service anytime, anywhere with the Comcast Business App — an innovative all-in-one tool designed with your business in mind. Easily access a variety of advanced phone features on your iOS or Android device.
|Superior Call Quality
|Get high-quality service over a dedicated VoIP network.
One-click access makes it easy to use.
|Shared Call Appearance
View and manage someone else's line from your phone.
|Busy Lamp Field
|Monitor when other users are on their phone. Great for knowing if someone is available for a transfer or not.
|Advanced One-Touch Call Hold Experience
|Call Queue Agent – Basic
|Users can be designated as an agent or participate in simple call queues of up to 25 calls within a site or across an enterprise.
|Manage the distribution of calls to and the presence of people across a site or enterprise with this PC-based software console.
|Additional Voicemail Boxes
|For use with an Automated Attendant and Hunt Group or as an add-on for a standard seat to offer a voicemail box or message playback.
Why is Business VoiceEdge right for your company?
- Affordable monthly costs
- Be Anywhere: Seamless connectivity lets you take business calls on any device, on the go
Delivering enterprise value
- Manage your capital expenditures — without cutting functionality
- Help improve productivity of your mobile workforce