A woman talking on her office phone while reviewing her notes.


Comcast Business VoiceEdge®

Help keep your enterprise communicating, collaborating, and creating new connections with our cloud-based virtual PBX service.


Easily manage calls from your desktop.


One-click access to launch audio conferences.


Employees can communicate from anywhere.

The power of cloud-based collaboration

Comcast Business offers a complete portfolio of hosted voice services — for every size enterprise business — supported by our voice-over-IP (VoIP) networks. VoiceEdge competes with traditional PBX products, with low costs, simple management, a custom key system experience, and great scalability.

The flexibility you want with features at no extra cost

Our Business VoiceEdge Desktop App now integrates the Unified Communications (UC) features your enterprise counts on to help keep connected. Take advantage of key phone solutions like Softphone, Readable Voicemail, Screen Sharing, and an Advanced Call Hold and Transfer experience — all in one place on your desktop.


Features and add-ons

Seat Type Features

Extension features

  • Phone Extension: 3–6 digits
  • Digital experience to manage calls
  • Advanced Call Hold and Transfer
Business VoiceEdge Desktop App Enjoy productivity-boosting Unified Communications features all in one place on your desktop.
Comcast Business App Stay in control of your Business VoiceEdge® service anytime, anywhere with the Comcast Business App — an innovative all-in-one tool designed with your business in mind. Easily access a variety of advanced phone features on your iOS or Android device.
Superior Call Quality Get high-quality service over a dedicated VoIP network.
Audio Conferencing

One-click access makes it easy to use.

  • Scales up to 50 participants plus a moderator
  • Includes moderator tools, such as notification of who joined, participant list, and mute/unmute
  • Interoperable with Mac, Windows , iOS, and Android
Shared Call Appearance

View and manage someone else's line from your phone.

  • See who's on the phone and who's available
  • Know when to transfer calls or have a message taken
  • Pick up a call ringing on a co-worker's phone
Busy Lamp Field Monitor when other users are on their phone. Great for knowing if someone is available for a transfer or not.
Automated Attendant
  • Virtual receptionist allowing callers to route to the appropriate extension or department
  • Program your main number to share important information to your customers such as hours of operations or address
  • Set up a custom routing option for after-hours and holiday-specific messages
Advanced One-Touch Call Hold Experience
  • Our custom key system solution provides you with an advanced one-touch call hold (and transfer) experience
  • Customize your parking spot names to suit your needs and how they should be displayed with our Key System Device Emulation
Call Queue Agent – Basic Users can be designated as an agent or participate in simple call queues of up to 25 calls within a site or across an enterprise.
Receptionist Console Manage the distribution of calls to and the presence of people across a site or enterprise with this PC-based software console.
Additional Voicemail Boxes For use with an Automated Attendant and Hunt Group or as an add-on for a standard seat to offer a voicemail box or message playback.

Why is Business VoiceEdge right for your company?

  • Affordable monthly costs
  • Reliable
  • Be Anywhere: Seamless connectivity lets you take business calls on any device, on the go

Delivering enterprise value

  • Manage your capital expenditures — without cutting functionality
  • Help improve productivity of your mobile workforce

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