A woman talking on her office phone while reviewing her notes.

UNIFIED COMMUNICATIONS

Comcast Business VoiceEdge®

With Business VoiceEdge you'll have a cloud-based virtual PBX service. It’s loaded with calling features to cultivate collaboration and help reduce capital expenditures for telephony.
REQUEST CONSULTATION

Convenient

Manage calls from your desktop.

Fast

One-click access to launch audio conferences.

Agile

Employees can work from anywhere.

The power of cloud-based collaboration

Comcast Business offers a complete portfolio of hosted voice services — for every size enterprise business — that’s supported by the largest private voice-over-IP (VoIP) network in the country. VoiceEdge outperforms traditional PBX products, with lower costs, simpler management, and greater scalability. Watch our video to learn more:

Flexible features make the most of your phone service

Our Business VoiceEdge Desktop App now integrates the Unified Communications features your enterprise counts on to keep connected. You get a softphone, readable voicemail, screen sharing, and more, plus Chrome™ integration — all in one place on your desktop.


Customers can download the app at no charge in our Cloud Solutions Marketplace.

LAUNCH DEMO

Want to cut costs?

Try our cost-comparison tool to see how much you might save each month when you choose our Business Voice services.

COMPARE COSTS

Features and add-ons

FEATURES
Seat Type Features

Extension features

  • Phone Extension: 3–6 digits
  • Web Portal to manage calls
  • Business Voice continuity
Business VoiceEdge Desktop App Enjoy productivity-boosting Unified Communications features all in one place on your desktop. Customers can download it at no charge from our Cloud Solutions Marketplace.
Comcast Business App Stay in control of your Business VoiceEdge service anytime, anywhere with the Comcast Business App — an innovative all-in-one tool designed with your business in mind. Easily access a variety of advanced phone features on your iPhone or Android device. Plus: The app supports other Comcast Business services and account needs as well.
Superior Call Quality Get high Quality of Service over a dedicated VoIP network.
Audio Conferencing

One-click access makes it easy to use.

  • Scales up to 50 participants plus a moderator
  • Includes moderator tools, such as notification of who joined, participant list, and mute/unmute
  • Interoperable with Mac, Windows , iOS, and Android
Shared Call Appearance

View and manage someone else's line from your phone.

  • See who's on the phone and who's available
  • Know when to transfer calls or have a message taken
  • Pick up a call ringing on a co-worker's phone
Busy Lamp Field Monitor when other users are on their phone. Great for knowing if someone is available for a transfer or not.
Automated Attendant
  • Virtual receptionist allowing callers to route to the appropriate extension or department
  • Program your main number to share important information to your customers such as hours of operations or address
  • Set up a custom routing option for after-hours and holiday-specific messages
ADD-ONS
Call Queue Agent – Basic Users can be designated as an agent or participate in simple call queues of up to 25 calls within a site or across an enterprise.
Receptionist Console Manage the distribution of calls to and the presence of people across a site or enterprise with this PC-based software console.
Additional Voicemail Boxes For use with an Automated Attendant and Hunt Group or as an add-on for a standard seat to offer a voicemail box or message playback.

Why is Business VoiceEdge right for your company?


  • Affordable monthly costs
  • Reliable
  • Be Anywhere: Seamless connectivity lets you take business calls on any device, wherever you are

Delivering enterprise value


  • Manage your capital expenditures — without cutting functionality
  • Manage total cost of ownership
  • Help improve productivity of your mobile workforce
  • Enhanced business continuity

Explore more communications topics