Comcast Business VoiceEdge®

Convenient

Easily manage calls on the go across devices

Fast

Transfer callers with our unique One-Touch Call Hold and Transfer (Key System Emulation)

Agile

Get flexible solutions to fit your business needs

The power of cloud-based collaboration

Comcast Business offers a complete portfolio of hosted voice services—for every size enterprise business—supported by our advanced network. VoiceEdge ® offers an alternative to traditional PBX products, with low costs, simple management, a custom key system experience, and great scalability.

The flexibility you want with core features you need

Our Business VoiceEdge integrates the Unified Communications (UC) features your enterprise counts on to help stay connected. Take advantage of some of our core phone solutions like Call Forwarding controls, Readable Voicemail, and our One-Touch Call Hold and Transfer (Key System Emulation)—all in one place.

Streamline hybrid meetings and messaging with Webex

New customers can get Business VoiceEdge® with Webex to enjoy seamless video conferencing, instant messaging, and real-time collaboration.

Ask your sales representative about details and availability.

Request a consultation

Features and add-ons

FEATURES
Seat Type Features	Phone Extension: 3–6 digits Self-service to manage calls One-Touch Call Hold and Transfer (Key System Emulation) Nationwide Calling Hunt Groups Single Local Phone Number Call Waiting Shared Call Appearance Busy Lamp Field Voicemail-to-email Call Forwarding, Always Busy, No Answer Music on hold Call Monitoring
Mobile Application Support	Stay in control of your Business VoiceEdge® service anytime, anywhere. Easily access a variety of advanced phone features on your mobile device. Have business calls routed to mobile phones Alert employees of new business calls and voicemail Dial quickly by having access to multiple directories including company, mobile phone, and web-based as well as recent calls Listen to business voicemail on a mobile device
Great Call Quality	For BVE customers, get high-quality service over a dedicated VoIP network.
Shared Call Appearance	View and manage multiple lines from your phone. See who's on the phone and who's available Know when to transfer calls or have a message taken Pick up a call ringing on a co-worker's phone
Busy Lamp Field	Monitor when other users are on their phone. Great for knowing if someone is available for a transfer or not.
Automated Attendant	Virtual receptionist allowing callers to route to the appropriate extension or department Program your main number to share important information to your customers such as hours of operations or address Set up a custom routing option for after-hours and holiday-specific messages
Enhanced One-Touch Call Hold and Transfer (Key System Emulation)	Our custom key system emulation provides you with an enhanced One-Touch Call Hold and Transfer experience Customize your parking spot names to suit your needs and how they should be displayed with our Key System Device Emulation

ADD-ONS
Call Queue Agent	Users can be designated as an agent or participate in simple call queues of up to 25 calls within a site or across an enterprise.
Receptionist Console	Manage processes and administrative tasks across your enterprise with this web-based software console.
Additional Voicemail Boxes	For use with an Automated Attendant and Hunt Group or as an add-on for a standard seat to offer a voicemail box or message playback.

Why is Business VoiceEdge right for your company?

Our solution helps keep you connected where you do business. Whether you have one location or many, Business VoiceEdge is scalable across your enterprise, allowing you to take calls on any device, on the go.

Delivering enterprise value

Help manage your capital expenditures without cutting functionality with affordable monthly costs. Help improve the productivity of your workforce with additional voice options.

UNIFIED COMMUNICATIONS