Seat Type Features	Extension features Phone Extension: 3–6 digits Web Portal to manage calls Business Voice continuity Nationwide Calling Hunt Groups Call Waiting Point-to-point Video Single Local Phone Number UC features Includes all extension features plus: Comcast Business Mobile App Busy Lamp Field Voicemail-to-email Call Forwarding, Always Busy, No Answer Be Anywhere Voice Mobility Remote Office Hold Music Softphone Business VoiceEdge Desktop App features
Business VoiceEdge Desktop App	Enjoy productivity-boosting Unified Communications features all in one place on your desktop. Customers can download it at no charge from our Cloud Solutions Marketplace.
Comcast Business App	Stay in control of your Business VoiceEdge service anytime, anywhere with the Comcast Business App — an innovative all-in-one tool designed with your business in mind. Easily access a variety of advanced phone features on your iPhone or Android device. Plus: The app supports other Comcast Business services and account needs as well. Have business calls routed to mobile or other phones Alert employees of new business calls and voicemail Make outgoing calls through the app while displaying your business phone number on the recipient’s caller ID Dial quickly by having access to multiple directories including company, mobile phone, and web-based as well as recent calls Listen to business voicemail on a mobile device
Superior Call Quality	Get high Quality of Service over a dedicated VoIP network.
Audio Conferencing	One-click access makes it easy to use. Scales up to 50 participants plus a moderator Includes moderator tools, such as notification of who joined, participant list, and mute/unmute Interoperable with Mac, Windows , iOS, and Android
Shared Call Appearance	View and manage someone else's line from your phone. See who's on the phone and who's available Know when to transfer calls or have a message taken Pick up a call ringing on a co-worker's phone
Busy Lamp Field	Monitor when other users are on their phone. Great for knowing if someone is available for a transfer or not.
Automated Attendant	Virtual receptionist allowing callers to route to the appropriate extension or department Program your main number to share important information to your customers such as hours of operations or address Set up a custom routing option for after-hours and holiday-specific messages

Call Queue Agent – Basic	Users can be designated as an agent or participate in simple call queues of up to 25 calls within a site or across an enterprise.
Receptionist Console	Manage the distribution of calls to and the presence of people across a site or enterprise with this PC-based software console.
Additional Voicemail Boxes	For use with an Automated Attendant and Hunt Group or as an add-on for a standard seat to offer a voicemail box or message playback.

UNIFIED COMMUNICATIONS

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Flexible features make the most of your phone service

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Features and add-ons

Why is Business VoiceEdge right for your company?

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