A woman talking on her office phone while reviewing her notes.

UNIFIED COMMUNICATIONS

Comcast Business VoiceEdge™

With VoiceEdge you'll have a cloud-based, Virtual PBX service loaded with calling features that reduce capital expenditures for telephony.
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Convenient

Manage calls from your desktop.

Fast

One-click access to launch audio conferences.

Agile

Employees can work from anywhere.

The power of cloud-based collaboration

Comcast Business offers a complete portfolio of Hosted Voice services — for every size enterprise business — that’s supported by the largest private voice-over-IP (VoIP) network in the country. VoiceEdge outperforms traditional PBX products, with lower costs, simpler management, and greater scalability. Watch our video to learn more:

Put your business phone to work anywhere

Get click-to-call convenience, included at no charge with your Comcast Business VoiceEdge service. Plus, VoiceEdge works with multiple companion apps, including Office 365, Skype™, and Google Chrome™.

 

View our companion apps.

 

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Want to cut costs?

Try our cost-comparison tool to see how much you might save each month when you choose our Business Voice services.

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Features and add-ons

FEATURES
Seat type features

Extension features:

  • 3-6-digit extension
  • Web portal to manage calls
  • Business Voice continuity
Comcast Business App Stay in control of your Business VoiceEdge™ service anytime and anywhere with the Comcast Business App—an innovative all-in-one tool designed with your business in mind. Easily access a variety of advanced phone features on your iPhone or Android device.
Superior call quality Get high Quality of Service over a dedicated VoIP network.
Audio conferencing

One-click access makes it easy to use.

  • Scales up to 50 participants plus a moderator
  • Includes moderator tools, such as notification of who joined, participant list, and mute/unmute
  • Interoperable with Mac, Windows, iOS, and Android; now integrates with Slack
Shared call appearance

View and manage someone else's line from your phone.

  • See who's on the phone and who's available
  • Know when to transfer calls or have a message taken
  • Pick up a call ringing on a co-worker's phone
Busy lamp field Monitor when other users are on their phone – great for knowing if someone is available for a transfer or not.
Automated attendant
  • Virtual receptionist allowing callers to route to the appropriate extension or department
  • Program your main number to share important information to your customers such as hours of operations or address
  • Set-up a custom routing option for after-hours and/or holiday specific messages
ADD-ONS
Call Queue Agent – Basic Users can be designated as an agent or participate in simple call queues of up to 25 calls within a site or across an enterprise.
Receptionist console Manage the distribution of calls to, and the presence of, people across a site or enterprise with this PC based software console.
Additional voicemail boxes For use with an Auto Attendant, Hunt Group or as an add-on for a Standard seat to offer a voicemail box or message playback.

Why is Business VoiceEdge™ right for your company?


  • Affordable and predictable monthly costs
  • Reliable
  • Network-based features enable
    • Better disaster recovery
    • More efficient mobile integration
    • Automatic upgrades as they become available
  • Be Anywhere: Seamless connectivity lets you take business calls on any device, wherever you are.

Delivering enterprise value:


  • Manage your capital expenditures - without cutting functionality
  • Reduce total cost of ownership
  • Improve productivity of your mobile workforce
  • Enhanced business continuity

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