PHONE

PRI Trunks

PRIs with 6 to 23 channels per trunk
Uses your PBX equipment
High Quality of Service

Answering your need for reliability, efficiency, and quality

Help protect your investment in your on-site PBX. Our ISDN Primary Rate Interface (PRI) is a dedicated physical connection from your PBX equipment to the private Comcast network, one of the largest reliable IP backbones in the nation. It’s a powerful combination that makes VoiceEdge PRI an ideal choice for voice quality, managed costs, and advanced calling features.

Included with your phone solution

Business Continuity

Enjoy seamless service with network redundancy and call rerouting.

Scalability

Scale up as you grow, to include multiple trunk groups with 6 to 23 channels per group.

Quality

Know that voice traffic is prioritized on our private network.

THE BASICS

Calling minutes
Unlimited local and 200 nationwide long-distance minutes are included.

Direct Inward Dialing (DID)
Give employees the convenience of having their own direct-dial phone number for incoming calls, without a physical line to the PBX.

Direct Outward Dialing (DOD)
No switchboard operator needed. Place calls to outside lines through the PBX.

Direct Inward Dialing/Direct Outward Dialing (DID/DOD)
Let employees make both DID and DOD calls easily, with no switchboard operator or physical line.

ADVANCED
Management for Emergency 911 Automatic Location Identification Service
Let administrations easily manage the registered location of each line across their business or campus.

Simple digital control
Our intuitive web portal lets your employees choose the features they’d like to use on their phone and gives system administrators an easy way to manage your voice service, pay monthly bills, open trouble tickets, and more. It also lets you choose the features you’d like to use on your phones.

Reliability
Runs over one of the largest, secure, and reliable managed VoIP networks in the nation, not the public Internet.

Disaster Recovery and Business Continuity

Direct Trunk Overflow automatically redirects incoming calls to trunk group.

Destination Unreachable automatically re-routes incoming calls to an alternate trunk group in case of a natural disaster or power outage.

Integrated Access Device (IAD) PBX
We install and manage the onsite device for monitoring and signaling conversion (SIP to PRI).
OPTIONS

Customize for an additional monthly charge.

Call Forward Not Reachable (CFNR)
Automatically forward calls made to identified phone numbers to one designated phone number if the trunk group is busy.

Ideal for these types of businesses

Take advantage of PRI trunking features that support business-critical functions.

A woman and two men in business attire in background, with a business conference phone and hand in foreground.

Corporate headquarters and large offices

When making and taking calls is the mainstay of your business, a fully featured phone system can be a big asset.

Support inbound and outbound calling with:

Unlimited local and low-cost long distance calling
Dialed Number Information Service, Automatic Number Identification
Call Detail Records

Woman in scrubs talking on a desk phone and looking through folders.

Organizations with customized business requirements

Some enterprises depend on reliable, high-availability connections for their business phone service.

Features to address this need include:

Network Security
Direct Trunk Overflow, Call Forward Not Reachable, Destination Unreachable
Management & Monitoring Gateway

Woman speaking on a desk phone, looking at a monitor, and man looking at a monitor, at a front desk.

Single-site or multi-location

We can support a central site as well as local branches, hotel properties, stores, and other remote locations with PBXs deployed in a hybrid environment.

These features cover a wide range of needs:

Unlimited local calling minutes
Simple digital control
Scalability
Redundancy

Comcast Business phone solutions

HELP ME DECIDE

Wondering which phone service best suits your business?

Just answer a few questions and we’ll recommend a solution that makes sense for your business.

LET’S GO

Restrictions apply. Not available in all areas. Limited to Comcast Business PRI Trunks Voice service. Minimum term agreement required. Equipment, taxes and fees extra, and subject to change. If there is a power outage or network issue, calling, including calls to 911, may be unavailable.