UNIFIED COMMUNICATIONS

Drive team collaboration with fully featured unified communications

Help keep your people connected on a powerful, flexible phone system built to help support teamwork, productivity, and growth.

Cloud-hosted PBX service that helps you go further

When your business is going places, we can help you get there. VoiceEdge supports varied calling needs and can scale with your growing team or new locations. And it includes many benefits you’d find in a traditional onsite PBX — without additional hardware costs and physical storage space. Not to mention, our enhanced, simple One-touch Call Hold feature comes included at no additional cost.

Intuitive admin experience

Manage equipment, passwords, and features, support multiple locations, and much more; our easy-to-use digital dashboard has been designed with you in mind 

Start-up support

We make it simple to get going, with support from transferring your phone numbers to team training 

Customized calling

Use our call flow tool to determine how calls should be answered according to your business schedule; one-time setup — and you’re set 

Easy call management

Our built-in enhanced Call Hold Feature includes a one-touch park and pick up functionality that’s enabled by our key system solution

BASIC FEATURES

The functionality you need

Get Nationwide Calling, Unlimited Local Calling, and other commonly needed features.

ADVANCED FEATURES

The flexibility you want with features at no extra cost

With an enhanced call hold and transfer experience, you decide how your business makes and takes calls.

Your phone service, your way

Build your ideal VoiceEdge solution and add advanced features for an additional monthly charge.

Additional Voicemail boxes

Use with an Auto Attendant or Hunt Groups to offer a voicemail box or message playback. 

Call Queue Agent

Manage high-volume calling. Assign agents or set up queues of up to 25 calls per site or across an enterprise. You also receive an additional weighted Hunt Group pattern.

Receptionist Console

See who’s available while you manage Call Routing across your business on a web-based interface.

Apps to power communication and collaboration

VoiceEdge service includes our desktop and mobile apps.

Calls are seamless with the Comcast Business App

Use your mobile device to make and take calls with your VoiceEdge phone number. Great for a polished business presence. Plus: get Voicemail, Audio Conferencing, and more on the go. 


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Drive collaboration with our Desktop App

Get all your favorite unified communications features in one place. Easily collaborate with the team with one-click conferencing and screen sharing. Stay one step ahead of messages with Readable Voicemail. And with the Google ChromeTM extension, make calls directly from your browser.


Customers can download the app from this Help & Support article.

VIEW DEMO

Devices available to lease

Desktop, cordless, or a mix of both? How about conference room phones? Maybe you have a compatible phone you’d like to keep? You’re covered with lots of options.

Poly VVX 250, 350, 450, EM50

  • Powerful business phone 
  • Crystal-clear conversations 
  • Supports advanced features like Busy Lamp Field and Shared Call Appearance
  • Enhanced One-touch Call Hold feature included at no additional cost

Poly CCX 500 and 600

  • Great for executive users  
  • Color touchscreen 
  • Acoustic technology helps eliminate background noise
  • Enhanced One-touch Call Hold feature included at no additional cost

Poly Rove 30 and 40

  • Hands-free communication with headset jack and belt clip
  • Microban® antimicrobial technology for cleaner phones
  • Dust-tight and water-resistant
  • Rove 40 includes built-in Bluetooth

Poly Trio 8300

  • Advanced IP conference phone
  • HD voice technology
  • UC features, like unified messaging  
  • Built-in Bluetooth

Poly Analog Terminal Adapter

  • Supports analog devices
  • Connects analog phones to the Internet

THE COMPLETE SOLUTION

Business technology that covers all your bases

Build a complete solution for your business with technology that helps you stay connected and protected.

Find the right speed to keep you fast and power all your devices. Stay ready for the unexpected with advanced cybersecurity and 4G LTE backup. And when customers visit your location, offer them a WiFi network to connect to. Our experts are ready to help you find the right plan.

Explore and compare all our Phone services

Looking for Mobile service?

Want help choosing a plan?

  • Our experts are ready to answer your questions and help you find a plan.
  • Tell us about your business and we’ll suggest plans based on your set up.
Restrictions apply. Not available in all areas. Limited to Comcast Business VoiceEdge service. Phones available for additional monthly fee. Equipment, taxes and other fees (including regulatory recovery fee) extra and subject to change.  If there is a power outage or network issue, calling, including calls to 911, may not be available. Comcast Business App features are dependent on subscribed services.