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Call Forward Not Reachable

Re-route calls to a predetermined number in the event of natural disaster or power outage.

Caller ID name

Caller ID Name (CNAM)

Pair caller data to see the name and number of the person calling you.

Direct inward dial

Direct Inward Dial (DID)

Give your employees a direct dial number for their convenience.

Direct outward dial

Direct Outward Dial (DOD)

Users on the PBX can place calls to outside lines without a switchboard attendant.

Bandwidth

Failover/Overflow

Provides additional bandwidth when there is an outage or when all lines are busy.

Destination unreachable

Destination Unreachable

Automatically re-route incoming calls to an alternate trunk group in case of a natural disaster or power outage.

Remote call fowarding

Multi-Site Load Balancing

Route calls to additional channels on other trunk groups.

Network

On Demand Bursting

Temporarily increase call capacity to accommodate spikes in volume.

Call detail records

Call Detail Records (CDR)

Download detailed call records.

Business Voice

International Calling

Make international calls for as low as 2 cents per minute.

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