Productive Communication=Productive Culture

January 19, 2018

The danger, when focusing on culture, is to fall into the trap of establishing communication and collaboration channels that turn counterproductive. Too often, companies establish procedures—weekly meetings, daily status updates—that aren’t serving the real goals and priorities.

To stem that potential problem, ensure that:

  • Meetings matter. It’s never a good idea to have a meeting just because it’s 10:00 a.m. on Monday. Your meetings should have a clearly stated purpose that serves the team’s goal and, by extension, the company’s customers and markets. Make sure meetings have an established purpose, agenda, and end point.
  • The team leads communication. To ensure a free flow of ideas, don’t always have a manager or expert run meetings, because they’ll tend to dominate them. Assign someone to be the meeting leader. It can aid the cultural side of things because the team tends to drive that communication.
  • Meeting outcomes are measured. Measuring outcomes of meetings and communications helps move your company toward the results it’s trying to achieve. Keeping employees focused on those results requires collaboration and transparency within the organization.

To improve the business, employees have to be involved—Millennials now entering the workforce want to be actively involved—and meetings are a critical way to foster inclusion and the development of new, productive thinking.

Read the Pushing Team Speed guide to learn how inclusion can be a cultural key to growth and success.

Use meetings and communication to serve your objectives.

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