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Evolving IT's Skills Sets to Meet Transformation Challenges

An increased reliance on managed services is helping IT leaders to pursue digital transformation efforts. “Organizations want the benefits of software-defined network technologies, but many are nervous about how to implement them,” says Jody Hagemann, Director, Product Management & Strategy.

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[Infographic]: Gaining Velocity for Digital Transformation

The mission of digital transformation is clear, but buy-in varies across the organization. Many companies are working with managed service providers to bring their networks up to speed and accelerate their digital journey.

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DX Mission Is Clear, But Buy-In Varies

In a recent survey, IDG uncovered that IT skills are seen as a top 3 impediment to digital transformation. So how are companies achieving the need to go digital first?

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From Internet Service to Insurance: 5 Services to Reevaluate Every Year as a Small Bus...

Unless a crisis arises, it’s easy to take business infrastructure like phone service and insurance policies for granted – especially if it seems to be working fine. However, for the best of your business, you should periodically assess whether these services are delivering maximum benefits. No matter how your business is working, take the time each year to reevaluate these five services.

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Technology Foundation for Future Innovation: QSR

Mobile ordering, pay ahead, and inventory control. The future of QSR requires a strong foundation of technology to seize future opportunity and growth in the space.

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Future Technology Needs a Solid Foundation

Future technology needs a solid foundation to take advantage of the opportunities presented by digital transformation. Performance, flexibility, and affordability are key to a strong foundation.

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Technology Foundation for Future Innovation: Healthcare

Like every industry, healthcare is evolving and today’s patients expect more from their providers. How can today’s healthcare organizations set up their technology to stay ahead?

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Technology Foundation for Future Innovation: Financial Services

Digital transformation has changed the landscape of many industries, and financial services is no exception. This change requires a foundation of technology that is high performing, flexible, and affordable to seize new opportunities.

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Comcast Business Receives 2018 Customer Experience Innovation Award from CUSTOMER Maga...

My Account, Comcast Business's self-help portal, named a 2018 Customer Experience Innovation Award winner. The 2018 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences.

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Tax Tips for Small Businesses

Business owners who engage professional bookkeepers and financial planners get to spend more time growing their business and less time on paperwork.

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[Infographic]: Taking Business TV Beyond Expectations

TV can be great for building your business with the right technology. Learn how streaming and intuitive navigation can create a great customer and employee experience at your business.

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Turn Your Business TV into a Full Video Experience

Your customers, employees and guests no longer want a one-channel, TV-for-everyone experience, they want a full video experience.

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[Infographic]: 2019 Tech Trends

Embracing new technologies in 2019 can help your business automate processes, lower costs, increase satisfaction, and more!

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2019 Tech Trends for Retail

Retailers are turning to customer and store data to drive innovations and more personalized shopping.

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Digital Transformation 2.0 in The Next Phase in Retail

Retailers are using new technologies to improve the customer experience at every touch point and drive greater efficiencies and growth.

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The Rise of Artificial Intelligence in Enterprise Security

More organizations are incorporating AI into cybersecurity strategies to better combat current and potential threats.

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Implementing Unified Communications - Readying for Transition

There are several shifts that take place, not the least of which is cultural.

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AI, Machine Learning, and Connected Security

Connected machines and networks means the potential for greater threats.

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What to Look for in a Unified Communications Provider

Along with features and benefits, look for reliability, delivery of the network and application together, and scalability.

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Technology Standards Increase Brand Loyalty: Lessons for QSR and Hospitality Franchise...

Franchisees cannot deliver consistent customer experiences across their brands with antiquated or disparate network technologies.

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Building a Smarter Operation from the Ground Up

Smart digital operations blend information and operational technologies to strengthen business performance.

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Digital Transformation 2.0: The Next Phase for Education

The next phase of digital transformation in education promotes greater personalized learning and builds new school efficiencies.

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[Infographic]: Location Optimization - A Prescription for Success in Healthcare

Connecting patient information across a range of healthcare locations is critical to cap costs and improve convenience. From wearables to telemedicine, healthcare is moving closer to the patient.

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[Infographic]: What's Trending in Healthcare Technology

Augmented reality is one of the hot new technologies promising to chance medicine with smart glasses. Read up on AR and four more industry-changing tools.

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