You are in Ashburn 20146

Call 877-337-9303
What Is Telecommunications Service Priority?
Telecommunications Service Priority (TSP) is a program that authorizes National Security and Emergency Preparedness (NSEP) organizations to receive priority treatment for vital voice and data circuits or other telecommunication services.

What Comcast Business Services Are TSP Eligible

Comcast supports TSP within SMB, Enterprise and Wholesale channels for the following Ethernet services:

Eligible service must meet one of the following:

  • Serves our national security leadership;
  • Supports our national security posture and US population attack warning systems;
  • Supports public health, safety and maintenance of law and order activities;
  • Maintains the public welfare and the national economic system; or is critical to the protection of life and property or to NS/EP activities during an emergency

What Types Of Priority Does TSP Offer?


Provisioning Priority
allows TSP customers to have new service installed faster than the normal process of service vendors, an organization may request a provisioning priority. This can be an immediate installation following an emergency or an installation by a specific date, also known as essential provisioning. Note that TSP provisioning is not intended to compensate for inadequate planning.


Restoration Priority is for new or existing telecommunication services and requires that service vendors restore them before non-TSP services. Restoration priority helps minimize service interruptions that may have serious, adverse effect on the supported NSEP function. Organizations must request TSP restoration priority before a service outage.


Helpful Links

Enter your primary account information
Invalid First Name
Invalid Last Name
Invalid Company Name
Invalid Street Address
    Invalid Suite or Unit Number A suite number is required
    Invalid City
    Invalid State
    Invalid Zip code
    Invalid Phone Number
    Invalid Extension

    Here's What To Expect On Your Call

    Check

    We'll confirm whether Comcast Business service is available in your area.

    check_alt

    We'll get a better idea of your current Internet, Phone and TV usage.

    check_alt

    You'll receive a free service recommendation and price quote based on your business needs.

    Please Wait Processing