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Comcast Business Receives 2018 Customer Experience Innovation Award from CUSTOMER Magazine
My Account, Comcast Business's self-help portal, named a 2018 Customer Experience Innovation Award winner. The 2018 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences.
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Tax Tips for Small Businesses
Business owners who engage professional bookkeepers and financial planners get to spend more time growing their business and less time on paperwork.
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[Infographic]: Taking Business TV Beyond Expectations
TV can be great for building your business with the right technology. Learn how streaming and intuitive navigation can create a great customer and employee experience at your business.
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Turn Your Business TV into a Full Video Experience
Your customers, employees and guests no longer want a one-channel, TV-for-everyone experience, they want a full video experience.
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[Infographic]: 2019 Tech Trends
Embracing new technologies in 2019 can help your business automate processes, lower costs, increase satisfaction, and more!
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2019 Tech Trends for Retail
Retailers are turning to customer and store data to drive innovations and more personalized shopping.
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Digital Transformation 2.0 in The Next Phase in Retail
Retailers are using new technologies to improve the customer experience at every touch point and drive greater efficiencies and growth.
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The Rise of Artificial Intelligence in Enterprise Security
More organizations are incorporating AI into cybersecurity strategies to better combat current and potential threats.
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Implementing Unified Communications - Readying for Transition
There are several shifts that take place, not the least of which is cultural.
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AI, Machine Learning, and Connected Security
Connected machines and networks means the potential for greater threats.
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Technology Standards Increase Brand Loyalty: Lessons for QSR and Hospitality Franchisees
Franchisees cannot deliver consistent customer experiences across their brands with antiquated or disparate network technologies.
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What to Look for in a Unified Communications Provider
Along with features and benefits, look for reliability, delivery of the network and application together, and scalability.
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Building a Smarter Operation from the Ground Up
Smart digital operations blend information and operational technologies to strengthen business performance.
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Digital Transformation 2.0: The Next Phase for Education
The next phase of digital transformation in education promotes greater personalized learning and builds new school efficiencies.
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[Infographic]: Location Optimization - A Prescription for Success in Healthcare
Connecting patient information across a range of healthcare locations is critical to cap costs and improve convenience. From wearables to telemedicine, healthcare is moving closer to the patient.
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[Infographic]: What's Trending in Healthcare Technology
Augmented reality is one of the hot new technologies promising to chance medicine with smart glasses. Read up on AR and four more industry-changing tools.
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[Infographic]: Trends In Government
Gartner found that 28% of government CIOs planned to spend on digital initiatives
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[Infographic]: Convenience with a Side of Fries - Benefits of Location Optimization in Quick Serve Restaurants
Quick serve restaurants using tools like inventory automation, connected kitchen devices and in-app ordering to capture and serve customers - and to inform business decisions - improve efficiency and quality.
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Intelligence and Speed Drive 2019 Tech Trends
Technologies that enable optimal network performance, such as SD-WAN, edge computing and intelligent apps, will be in high demand in 2019.
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Digital Transformation 2.0: AI in Banking
The banking industry’s embrace of AI for customer service, customization, and improved operational efficiencies could lead to trillions of dollars in ROI.
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[Infographic]: The Office of the Future - Trends That Are Driving Change
Technology has reshaped the very nature of work, offering us options our parents never thought were possible. Read up on the two large tech trends reshaping the office of the future.
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Whitepaper: 5 Trends Impacting the Financial Services Sector
Financial customers today want access to their financial information and be able to conduct transactions anywhere, anytime. As a result, banks and financial services firms have embraced technology as a way to further their business and compete effectively and wholly against their online competitors. As a result, they now engage with their customers via whatever means the customer prefers: in-person or online, self-service or with assistance from a banking representative.
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The Next Phase of Digital Transformation in Hospitality
Mobile, data and connectivity play a critical role in driving the next phase of technology innovations in hospitality, created to improve the customer stay.
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[Infographic]: Building a Better Branch Office
Can you make the summary: Branch offices are becoming increasingly important as companies are seeking to provide a more customer-centric experience. Check out the tech trends that are improving customer experience across all locations.
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